Tedtalks Business

As technology gets smarter and encroaches on more and more jobs, we have to face a question: how do we differentiate the work that humans should do from the work machines should do? In other words, no matter how smart the machines get, what will humans always do better? In this talk, Kai Fu Lee, technology investor and author of AI Superpowers, offers a surprising answer: love. And proposes nothing short of a redesign of the labor market to prioritize jobs that require compassion. But why wait? After the talk, Modupe explores how we can bring more compassion to the workplace now. (FYI that lovable robot in the introduction? That’s Kismet, invented by Cynthia Breazeal, born at the MIT Media Lab. For more on sociable robots, check out her work at https://cynthiabreazeal.media.mit.edu/)

To accomplish environmental change at the scale and pace we need, huge corporations have to make some fundamental changes. How will they do it? In this talk, the head of sustainability at Google, Kate Brandt, shows how one of the biggest companies in the world is aiming to translate techniques from nature, to build a circular system where nothing goes to waste.

The past year changed us. We’re defining success differently. We’re ready for a reset. So for the next few months, we're sharing something special: The ZigZag Project, another show from the TED Audio Collective. In six episodes of ZigZag, a podcast about being human, host Manoush Zomorodi will help you better align your personal values with your professional ambitions. In a process that has been beta tested by listeners and with insight from luminaries who have helped her stay the course, the show will offer an interactive experience, combining audio storytelling with written exercises and a companion newsletter. Join the community at ZigZagPod.com. In this first episode, Manoush shares stories, struggles, and data from the 150 listeners who beta tested the project. And we learn about transition theory and “the neutral zone” from MIT Humanist Chaplain Greg Epstein. If you enjoy the episode and want to listen to the next episode, find and follow ZigZag wherever you're listening to this.

More and more, we buy through online marketplaces: Amazon, Uber, Airbnb — the list goes on. But this convenience and efficiency comes with a hidden cost, mostly to small local businesses and workers. Does it have to be that way? Amane Dannouni doesn’t think so. In this talk, the BCG technology consultant shares stories we’re not used to hearing: of online apps in Southeast Asia and Africa that have found a way to help local economies, even as they disrupt them.

We’re seeing more and more full-time work replaced with part-time jobs, contract work, side gigs. “The term side hustle just seems to fit with this ethos where people are putting together a few different things to make a living,” says Nicaila Matthews Okome. Nicaila is the host of Side Hustle Pro, a podcast that spotlights Black female entrepreneurs. And in this talk she introduces us to the entrepreneurial spirit inside today’s side hustle revolution. Is a side hustle right for you? How do you decide what it should be? Stick around after the talk, for a little guidance from Corey and Modupe.

You know the "forgotten middle": they're the students, coworkers and regular people who are often overlooked because they're seen as neither exceptional nor problematic. How can we empower them to reach their full potential? In this talk, Danielle R. Moss describes how her mother’s special attention allowed her to climb out of the middle and towards her potential. Now, she offers that same kind of attention to high school students across the country. After the talk, Modupe and Corey explore what it looks like to bring Danielle’s ideas to work.

What do companies get when they go public on a major stock exchange? The opportunity for anyone to invest, giving the company access to a bunch of cash that allows for huge growth. And...pressure to think in the short term. This can end up hurting their workers, the environment, and even their own long-term strategy. In this episode, a proposal for a new kind of stock exchange, that isn’t just trying to shift a few rules but is building a whole new system to incentivize thinking in the long term. How do you do that? When is it better to just fix what you already have? And will it work? After the talk, Modupe and Corey dig in.

Last week, you heard the latest thinking from Adam Grant, organizational psychologist extraordinaire, about his newest book. This week, we dive into the archives for a classic. We have a lot of ideas about what leads to our most creative thoughts. Today, Adam and Modupe tell us why we’re wrong. You might want to bring a pen.

Some exciting news. Today, TED is launching the TED Audio Collective, a collection of podcasts all about ideas, brought to you in audio. So we’re sharing an episode we thought you’d like that features not one, but two TED hosts. In Design Matters, Debbie Millman interviews creative people about how they design the arc of their lives. In this episode, she interviews Adam Grant, organizational psychologist and host of WorkLife. Together, they examine his astonishing career—quite an exercise with someone who researches success. And they discuss his latest book, Think Again, all about the critical, difficult and timely art of rethinking your old ideas.

Did you know that in the US the average white family has ten times as much wealth as a black family? Ten times. But while we wait for government policies to shrink that gap, we all decide where our money goes. So how can we collectively chip away at that gap, now? In this episode, we find out. First, through a talk by BCG consultant Kedra Newsome Reeves that follows her family through generations to understand how policy helped build this gap—and what financial institutions can do now to shrink it. Then, Modupe talks with founder Shani Dowell, the first black woman in Tennessee to raise a million dollars in VC funding, about the creative techniques that anybody can use to start redistributing wealth in America.

Feelings are complicated. And even more so at work. We like to believe the ultimate professional is stoic, but what important information do we miss when we disregard our emotions on the job? In this episode, Harvard psychologist Susan David helps us break free from the "tyranny of positivity" and embrace the full range of our emotions. After the talk, Modupe extends this idea to the workplace by examining a time she shed tears at a meeting with colleagues.

When an organization is battered by critics, how does it usually respond? “Deny and push back, put out some sort of lame statement,” says Bob Langert, “and no progress is made at all.” But based on 25 years leading sustainability and corporate responsibility at McDonald’s, Bob proposes another way: To work with critics. In this talk, he shares stories that take us from the Amazon to slaughterhouses, from tree huggers to corporate suits, all in the search for common ground with his greatest detractors.

You might think working from home is an introvert’s fantasy. “But,” says writer Morra Aarons-Mele, “the truth is, for many introverts remote work is kind of a nightmare.” In this talk, she helps introverts understand how to protect their precious energy in a virtual work life. Lessons we can all learn from. But how do you know if you're an introvert or not? After the talk, Modupe explains why the answer isn’t as clear cut as you might think. For more from Morra, check out her podcast "The Anxious Achiever" from Harvard Business Review.

What do you do when a company doesn’t act in line with your values? Boycott? Divest? In essence, stop the flow of money? That's the typical advice. But sustainability consultant (and former comedian) Vinay Shandal says we’re missing a whole set of tools more effective than walking away. He looks to the most intimidating and influential profit-chasing investors in the world for techniques on how to make real social change.  After the talk, Modupe chats with Corey Hajim, TED’s Business Curator, to try to apply Vinay’s ideas to their own lives. Without getting exhausted.  

Confidence. We talk about it all the time. We know it matters. And still, educator and activist Brittany Packnett thinks we underestimate it. "Confidence,” she says, “is the necessary spark before everything that follows.” In this talk, Brittany identifies the three basic elements of this elusive force, which can be especially valuable for people whose role models don’t look like them. After the talk, Modupe shares one more technique that has propelled her year after year at work. Spiderman makes a brief appearance.

Today, an episode from WorkLife with Adam Grant, another TED podcast. Many workplaces have become increasingly lonely, even before the coronavirus pandemic made more of us literally remote. It’s not just an unpleasant feeling—loneliness can hurt our health and our job performance. Find out why it's time for happy hours to finally die—and how it might take less than a minute to start building real connections. Subscribe to WorkLife wherever you're listening to this.

"Today we're sharing an episode from another TED podcast: ZigZag, hosted by Manoush Zomorodi. In 2018, Backstage Capital's Arlan Hamilton was on the cover of Fast Company magazine. The headline was irresistible: homeless, gay, Black woman becomes hot-shot Silicon Valley investor. But the reality is that Black female founders still get token amounts of funding, despite being the fastest growing demographic in the startup world. On this episode, Arlan reflects on whether she's improved the plight of “underestimated and underrepresented” founders and how she explains privilege to white, male investors who don't understand the point of her investment fund. Plus, Manoush's daughter weighs in on entrepreneurship. Subscribe to ZigZag wherever you're listening to this. "

This year we’ve heard a lot of companies step up—or at least, say they’re stepping up—and making diversity a priority. But what does it mean to truly build an inclusive workplace? In this interview from TED@BCG, Starbucks COO Rosalind G. Brewer lays out how to bring change to companies from the grassroots, by focusing not on metrics, but relationships. In a candid conversation, she shares Starbucks’ missteps over the years and how they addressed their own failings. The lessons aren’t just for the office, but for our own communities and families.

Athletes train their bodies to run faster, jump higher, throw farther. So why don't they train their minds, too? Seattle Seahawks quarterback Russell Wilson, the highest paid player in the NFL, shares how “neutral thinking” helps him handle high pressure situations, on and off the field. After the talk, host Modupe Akinola examines how we can use stress to our advantage.

How do you lead in times of absolute upheaval, when you can't predict what change could come tomorrow? With humility, transparency, and urgency, says leadership researcher Amy C. Edmondson, because these are the ingredients that make a workplace psychologically safe. After the talk, host Modupe Akinola breaks down how Amy’s concept can help employees build safer, more resilient workplaces — with or without support from the boss.