Manager Tools

This week, we're re-releasing one of our Hall of Fame casts on assigning work and reporting.

When your directs tell you, "I'm working on X, and Y, and Z," it's often a sign that they lack detailed deliverables and deadlines. Here's how to encourage them to deliver.

Submitting a report that will raise eyebrows or cause concerns carries with it the responsibility to communicate additionally the what and why to your boss.

Your door as a manager doesn't have to *always* be open. More often than not, yes...but it's okay to say no to impromptu requests. Here's how.

We're proud to announce the availability of the new Manager Tools Mobile App.

This week, we're re-releasing one of our Hall of Fame casts on employee retention.

This week, we're re-releasing one of our Hall of Fame casts on the Late Stage Coaching Model.

The conclusion of our guidance for how to plan an offsite meeting.

Part 4 of our guidance for how to plan an offsite meeting.

Part 3 of our guidance for how to plan an offsite meeting.

Part 2 of our guidance for how to plan an offsite meeting.

Our guidance for how to plan an offsite meeting.

How Directors can easily measure their subordinate manager's implementation of feedback.

You DON'T have to hire immediately when you have an opening. The strategic-thinking Effective Manager considers other options first. That's what your CEO wants you to do.

New Directs need guidance on how to start on the right foot. We recommend a series of meetings in their first weeks, one of which makes clear: you have to create and maintain trusting relationships within the organization to succeed.

Explaining your Leader's Intent - the "why" of the work - allows more individual decision making and speeds up results.

Explaining your Leader's Intent - the "why" of the work - allows more individual decision making and speeds up results.

Mark's July 2015 USI Speech in Paris

How to ask questions of a direct who doesn't communicate during One on Ones, and why this approach is NOT micromanaging.

How to ask questions of a direct who doesn't communicate during One on Ones, and why this approach is NOT micromanaging.