Seeking Wisdom

If you liked this episode, we bet that you’ll love our blog content. blog.drift.com/#subscribe Subscribe to never miss a post & join the 20,000+ other pros committed to getting better every day. --- A simple way to classify customer feedback (and what to do with it). Here are the quick notes from what we mention on this episode: UX Issues - How do I... - What happens when... - I tried to... Product Marketing Issues - Can I... - How do you compare to... - How are you different than... - Why should I use you for... Positioning Issues - I'm probably not your target customers, but... - I'm sure I'm wrong but I thought... Come hang out with us at seekingwisdom.io and on Twitter @seekingwisdomio. Follow David (twitter.com/dcancel) and Dave (twitter.com/davegerhardt) on Twitter.

If you liked this episode, we bet that you’ll love our blog content. blog.drift.com/#subscribe Subscribe to never miss a post & join the 20,000+ other pros committed to getting better every day. --- We're talking about one of our favorite books, "The Score Takes Care Of Itself" by legendary 49ers coach Bill Walsh. Come hang out with us at seekingwisdom.io and on Twitter @seekingwisdomio. Follow David (twitter.com/dcancel) and Dave (twitter.com/davegerhardt) on Twitter.

If you liked this episode, we bet that you’ll love our blog content. blog.drift.com/#subscribe Subscribe to never miss a post & join the 20,000+ other pros committed to getting better every day. --- Be careful who you're taking advice from. This one started with a tweet from David that asked: "Has the person giving you advice achieved the results you seek? Be careful with whose advice you follow." So we're kicking off a new format: Five Minute Friday. Something quick to take you into the weekend. Join the community of Seeking Wisdom listeners at seekingwisdom.io and on Twitter @seekingwisdomio. Follow David (twitter.com/dcancel) and Dave (twitter.com/davegerhardt) on Twitter.

If you liked this episode, we bet that you’ll love our blog content. blog.drift.com/#subscribe Subscribe to never miss a post & join the 20,000+ other pros committed to getting better every day. --- This is an interview with David and Gail Goodman (former CEO of Constant Contact)from 2010. We thought it would be fun to dig in the crates a little bit, and this is a gem -- Gail was the CEO of Contact Contact and really one of the leaders in SaaS, and at the time, David was a first-time startup CEO at Performable. He interviewed Gail at the Momentum Summit at MIT Sloan and talked about building a SaaS company, and how Constant Contact made it through the post-bubble apocalypse to become a publicly traded company and a market leader. Enjoy. PS. Join the community of Seeking Wisdom listeners at seekingwisdom.io and on Twitter @seekingwisdomio. Follow David (twitter.com/dcancel) and Dave (twitter.com/davegerhardt) on Twitter.

If you liked this episode, we bet that you’ll love our blog content. blog.drift.com/#subscribe Subscribe to never miss a post & join the 20,000+ other pros committed to getting better every day. --- --- The secret to coming up with better ideas. "Stuff your conscious mind with information, then unhook your rational thought process. You can help this process by going for a long walk, or taking a hot bath, or drinking half a pint of claret. Suddenly, if the telephone line from your unconscious is open, a big idea wells up within you.” - David Ogilvy Join the community of Seeking Wisdom listeners at seekingwisdom.io and on Twitter @seekingwisdomio. Follow David (twitter.com/dcancel) and Dave (twitter.com/davegerhardt) on Twitter.

If you liked this episode, we bet that you’ll love our blog content. blog.drift.com/#subscribe Subscribe to never miss a post & join the 20,000+ other pros committed to getting better every day. --- Hiring is hard. Luckily I was able to get David to go behind the scenes and share some of his hiring secrets on this episode of Seeking Wisdom. It's all about relying on your senses -- not on a resume. Join the community of Seeking Wisdom listeners at seekingwisdom.io and on Twitter @seekingwisdomio. Make sure you subscribe to Seeking Wisdom on your favorite podcast app so you never miss a new episode. Follow David (twitter.com/dcancel) and Dave (twitter.com/davegerhardt) on Twitter.

If you liked this episode, we bet that you’ll love our blog content. blog.drift.com/#subscribe Subscribe to never miss a post & join the 20,000+ other pros committed to getting better every day. --- A little impromptu episode of Seeking Wisdom to head into the weekend on the biggest mistake we've each made in our careers + some book recommendations if you need something new to read. Join the community of Seeking Wisdom listeners at seekingwisdom.io and on Twitter @seekingwisdomio. Make sure you subscribe to Seeking Wisdom on your favorite podcast app so you never miss a new episode. Follow David (twitter.com/dcancel) and Dave (twitter.com/davegerhardt) on Twitter.

If you liked this episode, we bet that you’ll love our blog content. blog.drift.com/#subscribe Subscribe to never miss a post & join the 20,000+ other pros committed to getting better every day. --- There's one question that no one asks you before you start a company: Are you ready for the struggle? Malcolm Gladwell talks about the 10,000 hours. Jason Lemkin talks about giving a full 24 month commitment just to hit initial traction. Seth Godin talks about long cuts. Whatever you call it, there's one common theme: it takes time. Join the Seeking Wisdom community: seekingwisdom.io Make sure you subscribe to Seeking Wisdom on your favorite podcast app so you never miss a new episode. Follow David (twitter.com/dcancel) and Dave (twitter.com/davegerhardt) on Twitter.

If you liked this episode, we bet that you’ll love our blog content. blog.drift.com/#subscribe Subscribe to never miss a post & join the 20,000+ other pros committed to getting better every day. --- No roadmaps. No public launch dates. That’s how our product team works at Drift. It’s how David did things at HubSpot, and Performable, and all the way back. But the "product roadmap” is one of the most essential parts of any product organizations. How many times have you heard “well let’s get it on the roadmap” or “its on the roadmap for Q3.” So this week on Seeking Wisdom, we’re talking about how you can run your business without product roadmaps and public launch dates. Hint: it all comes back to being customer driven. Catch all of the previous episodes of Seeking Wisdom on Medium now! seekingwisdom.io Make sure you subscribe to Seeking Wisdom on your favorite podcast app so you never miss a new episode :) Follow David (twitter.com/dcancel) and Dave (twitter.com/davegerhardt) on Twitter.

If you liked this episode, we bet that you’ll love our blog content. blog.drift.com/#subscribe Subscribe to never miss a post & join the 20,000+ other pros committed to getting better every day. --- Why great products don't always win, plus David is hiring an MBA to work with him at Drift. Show Notes: Great products don't always win. Time and time again this proves to be true (by great we mean products that are technically superior, have the best design, etc.) Dave gets David to dig into his 20 years in SaaS to talk about why this happens and what engineers and designers can do about it. We also have some news: David's looking to hire an MBA to work directly for him on our team at Drift to be an "Operator in Residence." You read that right - the same guy that once wrote a blog post titled: "Should Entrepreneurs Get an MBA? Hell No." Here's the link to Operator in Residence role at Drift: http://bit.ly/Drift-OIR Catch all of the previous episodes of Seeking Wisdom: seekingwisdom.io or just search for "Seeking

If you liked this episode, we bet that you’ll love our blog content. blog.drift.com/#subscribe Subscribe to never miss a post & join the 20,000+ other pros committed to getting better every day. --- We want your questions! We want to do a listener generated episode where we just sit down and go through YOUR questions. So - what do you want to know? Ask us anything. Send a tweet to Drift on Twitter: twitter.com/drift with a question and we'll grab the best ones and answer them on an upcoming podcast. So, from startups to product teams to workouts to culture to hiring to learning, what do you want to know? We'll do our best to answer it. Don't forget: you can catch all of the previous episodes of Seeking Wisdom at seekingwisdom.io or just search for Seeking Wisdom in your favorite podcast app. Follow David (twitter.com/dcancel) and Dave (twitter.com/davegerhardt) on Twitter.

If you liked this episode, we bet that you’ll love our blog content. blog.drift.com/#subscribe Subscribe to never miss a post & join the 20,000+ other pros committed to getting better every day. --- Seeking Wisdom is about more than tech. It's about learning and getting better. So it's time we start talking about more than tech. Today we're talking about fitness - two things that we're both passionate about - and two things that both hold a lot of lessons that can be related to business and growing a company. We talk about why working out has become such an important part of health and happiness, our workout routines, finding the time to workout, progressions and more. Seeking Wisdom listeners! Tweet at us @Drift. We want to hear when you workout, what your workout routine is, what your goals are, etc. Tell us. Catch all of the previous episodes of Seeking Wisdom: seekingwisdom.io or just search for Seeking Wisdom in your favorite podcast app. Follow David (twitter.com/dcancel) and Dave (twitter.com/davegerha

If you liked this episode, we bet that you’ll love our blog content. blog.drift.com/#subscribe Subscribe to never miss a post & join the 20,000+ other pros committed to getting better every day. --- We talk about books all the time on Seeking Wisdom and thought we’d start reviewing some of our favorites right here on the podcast. Today, we’re talking about The New One Minute Manager, a great (and short) book on management from Kenneth Blanchard. Haven’t read the book yet? No worries. We've got you covered! Since we liked the book so much, we want to buy you a copy, too. All you have to do is take a screenshot on your phone of your podcast app listening to this episode of Seeking Wisdom and then tweet at us using @Drift. If you’re one of the first five people to do it, we’ll mail you a fresh copy of The One Minute Manager. And if you’ve read the book, tune in and then tweet at us - we want to hear your take on the book. Catch all of the previous episodes of Seeking Wisdom: seekingwisdom.io/ Follow David (twitt

If you liked this episode, we bet that you’ll love our blog content. blog.drift.com/#subscribe Subscribe to never miss a post & join the 20,000+ other pros committed to getting better every day. --- A few weeks ago, we were browsing articles on Inbound.org and came across an article from a guy named Nat Eliason titled: "I’m killing most of my email capture. Here’s why.” Sound familiar? That's the exact same thing that we did at Drift a few months ago. And with over 200,000 people coming to Nat’s site every month, this decision was no small feat. But Nat noticed something: the people who had subscribed from pop-ups and forms weren’t high quality anyway. Believe it or not, most of Nat’s following and traffic have come because he’s…created something that people want. So Dave gave Nat a call to talk about his article, killing his lead forms, the future of marketing, and this movement to treat people like people. #freeyourmarketing Here’s a link to Nat’s original article: http://www.nateliason.com/email-capture/ F

If you liked this episode, we bet that you’ll love our blog content. blog.drift.com/#subscribe Subscribe to never miss a post & join the 20,000+ other pros committed to getting better every day. --- Today we’re talking career advice. But this career advice is going to be unpopular among the millennial crowd. Everyone wants a mentor, or someone to “pick their brain over coffee." Everyone wants to become an executive overnight. But first, you need to carry the water. You need to put in your time. Here’s what no one ever tells you early in your career: you actually have two jobs. The first job? Crushing your job. Your day-to-day to work. The things you were hired for. Your second job? Managing up and making the life of your manager or boss easier. That’s what we’re talking about today on Seeking Wisdom. Catch all of the previous episodes of Seeking Wisdom: seekingwisdom.io/ Follow David (twitter.com/dcancel) and Dave (twitter.com/davegerhardt) on Twitter.

If you liked this episode, we bet that you’ll love our blog content. blog.drift.com/#subscribe Subscribe to never miss a post & join the 20,000+ other pros committed to getting better every day. --- Chances are, you’re not going to be the next Instagram or What’s App. If you really want success, you need to be ready for this: success is going to take years of grinding and putting in the work day in and day out. The overnight success stories? Those are great Business Insider headlines. The four hour work week? That’s a great way to sell you a book. And that’s why today on Seeking Wisdom, we have a few words to say about the grind. Follow David (twitter.com/dcancel) and Dave (twitter.com/davegerhardt) on Twitter. Catch all of the previous episodes of Seeking Wisdom: http://seekingwisdom.io/ The book we mention on this episode is Shoe Dog: A Memoir by the Creator of Nike. *We're both in separate places this week so had to record over Skype if your audio isn't as pristine as it usually is :)

If you liked this episode, we bet that you’ll love our blog content. blog.drift.com/#subscribe Subscribe to never miss a post & join the 20,000+ other pros committed to getting better every day. --- You ever feel like the early days of a startup are like wandering through a desert? You're alone. You don't have anything to reference. That's what we're talking about today on Seeking Wisdom: why startups are like wandering through the desert, what to look for, how to know when you're making progress, and who to bring with you. Follow David (twitter.com/dcancel) and Dave (twitter.com/davegerhardt) on Twitter. Subscribe on iTunes: bit.ly/SW-Podcast Catch up on every episode at www.seekingwisdom.io/

If you liked this episode, we bet that you’ll love our blog content. blog.drift.com/#subscribe Subscribe to never miss a post & join the 20,000+ other pros committed to getting better every day. --- It's easy to be customer-driven when your team is small. But after a while (as teams start to get big) two things tend to happen: 1. Your team stops talking to customers every day. 2. Your team deals with more internal BS every day (meetings, politics, spreadsheets, moving slow, red tape, whatever.) On this episode of Seeking Wisdom, we talk about how to keep shipping, keep moving fast -- and most importantly -- keep your team focused on customers even as you scale. Follow David (twitter.com/dcancel) and Dave (twitter.com/davegerhardt) on Twitter. Subscribe on iTunes: bit.ly/SW-Podcast Catch up on every episode at http://www.seekingwisdom.io/

If you liked this episode, we bet that you’ll love our blog content. blog.drift.com/#subscribe Subscribe to never miss a post & join the 20,000+ other pros committed to getting better every day. --- We snuck out another episode before heading into the weekend. Are you sure you really want success? Are you ready for what it takes? Most people aren't. Follow David (twitter.com/dcancel) and Dave (twitter.com/davegerhardt) on Twitter. Subscribe on iTunes: bit.ly/SW-Podcast Here's a link to the book we mentioned on this episode: https://www.amazon.com/Shoe-Dog-Memoir-Creator-Nike-ebook/dp/B0176M1A44?ie=UTF8&btkr=1&ref_=dp-kindle-redirect

If you liked this episode, we bet that you’ll love our blog content. blog.drift.com/#subscribe Subscribe to never miss a post & join the 20,000+ other pros committed to getting better every day. --- There's one thing we always want to do when we build new things: invent them scratch. It's human nature. But it's actually a huge mistake to always try to invent new things. On this week's episode of Seeking Wisdom, we talk about innovation vs. invention, muscle memory, and how some of today's most successful products leverage patterns that we're all already familiar with. Follow David (twitter.com/dcancel) and Dave (twitter.com/davegerhardt) on Twitter. Subscribe on iTunes: bit.ly/SW-Podcast