Franchise Today

Master Messaging helps clients increase their revenue in predictable and sustainable ways. Their approach applies the latest principles in behavioral psychology. These include how individuals perceive value and communicating in ways that increase engagement throughout the buyer’s journey. This empowers sales reps to communicate value with prospects and customers, which is crucial for increasing revenue. David Kurkjian, Author of "6X - Convert More Prospects to Customers: A Road Map for Early-Stage Sales Conversations" and Creator of Master Messaging, breaks it all down.  This week, on Franchise Today.  

Celebree School is a Maryland based company which has been in business since 1994 and is on a mission to grow its portfolio of franchised schools across the country.  Franchising only since 2019, they boast 42 locations open and operating, with 51 more in development, across 13 states.  As a company, their mantra is to elevate the level of early childhood education through their unique offering of brand, curriculum, talent and experience, all carefully woven into the fabric of the communities that they serve.    This week, we hear all about it from Celebree School's Founder, President and CEO, Richie Huffman.  

This week we celebrate National Chicken Wing Day, by sharing some amazing stories about the birth and growth of chicken wings, as a culinary delight and the company responsible for taking a once regional appetizer, to the center of the plate, GLOBALLY!  Buffalo Wild Wings Co-Founder Scott Lowery and National Buffalo WingFest Founder and Promoter, the Wing King himself, Drew Cerza, this week on Franchise Today.   

It's a new day at Foot Solutions and President and CEO John Prothro joins us this week to lay it all out.  What a strange irony that we air this episode on this, the 2nd Anniversary of the passing of Foot Solutions founder, my good friend and serial entrepreneur, the late, great, Ray Margiano.  

Entrepreneur Magazine tells us that more than 14 billion square feet of carpet and flooring is installed in homes and businesses each year — and every inch of it must be cleaned at some point. That’s why a Chem-Dry franchise is a year-round business with ongoing, significant earning potential. Chem-Dry’s patented Hot Carbonating Extraction process put them on the map almost 50 years ago. The process, which uses water and no harsh chemicals, dries quickly and is safe for kids and pets. It sets the tone for almost five decades’ worth of market leadership, including more than 50 green-certified products and services. Ed Quinlan, Chem-Dry's President tells us all about it.

Dr. John Hayes is the Titus Chair for Franchise Leadership at Palm Beach Atlantic University.  He is listed among the “most influential people in franchising” by 1851 and SeoSamba. An accomplished Professor, author, speaker, Dr. Hayes now adds host and producer to his credentials, as he brings us Season 3 of the "franchise-centric and web-based, TV series, Franchise Hotseat. On numerous occasions John Hayes has served on franchise corporate boards including The Dwyer Group, (now Neighborly) and HomeVestors.   Dr. Hayes has also been a franchisee of several concepts, as well as the franchisor of a major American franchise company, and a consultant for franchisors in the U.S. and abroad. Now, he is hosting the third season of Franchise Hot Seat, a web-based TV  series that gives rising franchisors the chance to seek the mentorship, advice or financial support of established leaders of the franchise community.. Dr. John Hayes, this week on Franchise Today.    

When Dan & Ashley O’Loughlin opened their first Petbar Boutique in Dallas, TX, back in 2015 they no doubt, had no idea how different scaling their business would be from operating it.  Fast forward the tape to the opening of their second company-owned store, on their way to embarking upon franchising, in 2022 and the difference between opertating and scaling, is now evident.  Now, with some 17 locations open and more on the way, they have, in their infinite wisdom, added a seasoned franchising professional to their team, in the name of Greg Koffler and he’s here to tell us all about it.  Then, remember to stick around after the interview.  That’s when I’ll share my own amazing Petbar "pet-parent" experience to the conversation.  It's all right here, right now on Franchise Today!

Dr.. Noah St. John is known worldwide as “The Father of AFFORMATIONS®” and “The Mental Health Coach to The Stars.”  Working with 8+ figure company CEOs and individuals since 1997, Noah’s clients have added more than $2.8 Billion dollars in sales by following his legendary methods.   Noah is famous for helping his clients make more money in just 12 weeks than they made in the past 12 months, while returning 3 hours per day and 4-8 weeks per year to them personally, that used to be time spent at their prior routines. Noah has appeared on over 1,000 media outlets including ABC, NBC, CBS, Fox, The Hallmark Channel, Entrepreneur and SUCCESS Magazine. He also does keynote presentations and leads private workshops for groups ranging in size from 100 to 10,000+. This week, he adds Franchise Today to that illustrious media list. 

Josh D’Agostino is one of the nicest people you will ever meet in franchising.  He is also very good at what he does.  With more than 17 years in automotive products distribution, he is President and CEO at Mighty Distributing System/Mighty Auto Parts.  Josh is a true servant leader for his teams in Franchise Development (both domestic and international), Franchise Operations, IT, HR & Admin., and also supports Company owned Operations and competitive acquisitions.  

A quick break this week, as we run up to the Memorial Day weekend.  Next week I'm back with Might Auto Parts President and CEO, Josh D'Agostino.

The Franchise Brokers Assn. website says, "The right opportunity changes lives. We’re committed to empowering people through honest franchise guidance so they can positively impact their communities through a business they love. We’re an elite group of franchise brokers committed to upholding the highest industry standards. We exist with a purpose and a passion, and that’s to empower people, businesses, and communities through secure franchise opportunities — and we do it all with a commitment to ethics, education, and proof. If you’re ready to chart your own course, we’ll hand you the compass." Sabrina Wall, Founder and CEO of the Franchise Brokers Association, here to tell us all about it.

This week we hear my friend Lenny Valentino at TBC Corp. When I first met Lenny back in 2016, he was Vice President of Global Franchise Development and Integration, across TBC’s portfolio of franchised brands.  Those brands included Big O Tires and Midas.  Then a little less than 2 years ago, Lenny was promoted to Vice President and General Manager for MIDA International, overseeing all aspects of the business with its 2100 or so franchised locations globally with some 1200 of those in North America.  Well no surprise, Lenny's made his presence felt.  Just last week, he was promoted to President and COO.   If you pay close attention to this interview, a few things about Lenny Valentino will quickly become evident.  His work ethic is amazing, his appetite to learn is voracious, his need to teach and improve the lives of people in his sphere of influence is extreme, and his respect for family, people, relationships all rank #1, right along with his need to systemize, organize, strategize, execute, succeed, the

This weeek we hear from Jose Merille, about his amazing and inspiring story of the growth of Estrella Insurance.  Once just a south Florida phenomenon, Estrella Insurance is now experiencing explosive growth, nationwide.   Founded by Nicolas Estrella in 1980 after he enjoyed a successful career in the life and health insurance sector, Estrella Insurance started franchising in 2008. The company specializes in home, auto, and commercial insurance services that typically cover businesses, vehicles, and boats, and has expanded its reach with more than 175 franchised offices across the U.S. Estrella Insurance is one of the cheapest franchises to own. You'll benefit from more than forty years of professional customer service that Estrella Insurance has delivered since its existence.  This is a great story and it is a pleasure having Estrella Franchising’s co-founder and President Jose Merille with us this week, to share it with us. 

In an increasingly polarized world, one thing nearly all leaders agree upon is the foundational role that culture plays in organizational success. While we all may agree about its significance, understanding the real mechanics of culture and, more importantly, how to create and drive it has always been shrouded in mystery, until now.  My guest this week is David J. Friedman, Founder and CEO of Culture Wise.  David literally wrote the book, "Culture by Design," empowering leaders to operationalize their corporate cultures.   David Friedman has done with culture what Michael E. Gerber has prescribed we do for all of the physical systems and processes in your business.  Yes, he has created a system for turn-keying-culture and optimizing the behaviors of your people, teams and franchisees, to consistently drive the disciplines that are the backbone of your organization. This is a conversation you don’t want to miss, as we will unpack it all with Vistage's 2021 Speaker of the Year, Culture Wise Founder and CEO, Da

This week we hear from an old friend, colleague and boss for that matter, as Tutor Doctor President Frank Milner joins us to talk about their meteoric growth.  Approaching 400 franchises around the world, there is still plenty of room to grow, says Frank.  You will also hear Frank wax eloquently upon the magical world of support and interdependency that we call franchising, as it exists inside our business model, like no place else on the planet.  Frank will also talk about the power of peers and groups like those that we form at ZorForum.   Tutor Doctor provides one-on-one, in home tutoring services to students from Grade 1 all the way to the University level. And, Tutor Doctor continues to enjoy meteoric growth, with franchisees, operating more than 500 territories across the US, Canada, the UK, Ireland, Australia, South Africa, Nigeria and all across Latin America. Their vision is to become the undisputed giant of the supplemental education industry.

Robin Gagnon, a a member of my "Franchise Family Faves."  In the past, she has been a savvy corporate marketer,  a business executive and corporate retail strategist.  Today, she is a franchisor, a Supplier and servant IFA leader.  Robin Gagnon is the co-founder and CEO of We Sell Restaurants, the only exclusive, “restaurant specific” business brokerage franchise concept that I am aware of in America.  Robin also chairs the Women’s Franchise Committee of IFA and is a member of the IFA Board of Directors. She holds an MBA from Appalachian State University, a Certified Franchise Executive designation from the IFA and has also earned a CBI (Certified Business Intermediary) designation from the International Business Brokers Association. Robin also co-authored the award-winning book Appetite for Acquisition and contributes frequently to industry press, including Forbes, QSR, Modern Restaurant Management, and Franchise Update.  Entrepreneur Media has named Robin Gagnon to their list of the “Top Influential Women

It's Spring Break in America and right here, at Franchise Today!  I'll be back next week with Robin Gagnon, Co-Founder and CEO of "We Sell Restaurants!"  Until then, enjoy the break enjoy March Madness, I hope your brackets hold and I'll c-ya next week. 

Trevor Rappleye is Founder, CEO at Franchise Filming.  Franchise Filming is about more than just video production.  It is more about storytelling, evoking emotion and communicating authenticity and happiness.  Trevor and his team are passionate about breathing life into all of the B2B and B2C videos they produce for the franchise brands that they serve.  They do it too, with a twist, offering their services on a subscription basis and they turn these videos around within an amazing 10 days of shooting them.  Here to tell us all about it, Founder, CEO and Chief Story teller, Trevor Rappleye.   

It all kicks off with FranChoice Founder and CEO Jeff Elgin.  Then, Casey McKewen, Tim Evankovich, Mitch Cohen, Jonathan Benjamin, Ritchie Taylor, Jackie Adams, Charles Thurston, Mark Jameson, Tim Williams, Gregg Majewsky, Gary Prenovest, Dan Monaghan,Jim Thompson, Jack Monson, Clarissa Bradstock, Joe SIeve, Dave Crowley, Motaz Ibito, Dean Miller, Kit Vinson, Rogelio Martinez, Paul Pickett, Michelle ROwan, Paul Wolbert, Michael Seid, Thomas Scott, Mike Isakson, Eric Simon, Jim Atkinson, Ron Bender, John "Johnny Franchise" Francis, Omar Simmons, Steve Greenbaum, Gerry Henley, Scott Lehr, Tony Padulo,.. it's a Who's Who.  Enjoy!  

Anne Huntington Sharma brings a unique perspective and depth of experience to Huntington Learning Center. In her role as President, Anne is focused on the company’s digital transformation efforts, continued franchise expansion, developing strategic partnerships and serving as the company’s public-facing representative. In her previous role as Vice President of Business Development, Anne developed and executed programs and partnerships that positioned the company to help more students. Anne works with each department to ensure the company’s vision is carried out. She brings more than 10 years of proven experience in sales and business development within the fields of education and art.  Top all that with the fact that Anne is the daughter of Huntington Learning Center founders, Eileen and Ray Huntington.  With a total investment range from $148,017 – $263,072 all in, almost anybody looking for a franchise shoud be able to afford this opportunity, assumng they meet (or exceed) all other franchisor criteria and