Marketplace Tech With Molly Wood

In the early days of OpenAI’s ChatGPT, a chatbot query required about 10 times the electricity of a typical Google search. And as people do more with generative artificial intelligence, we’re going to burn through even more power. Plus, the ’80s are back — on TikTok. A new dance trend is getting Gen X parents to show their Gen Z kids how they danced back in the day, to the tune of Bronski Beat’s “Smalltown Boy.” Also this week, The Wall Street Journal reported that consulting and professional services giant PricewaterhouseCoopers is now OpenAI’s largest customer and the first reseller of ChatGPT’s enterprise tier, which is aimed at businesses. Marketplace’s Lily Jamali spoke with Jewel Burks Solomon, managing partner at Collab Capital, about these headlines for this week’s Tech Bytes: Week in Review.

A law signed by President Joe Biden last month would force TikTok to divest from its Chinese parent company, ByteDance, or be banned in the United States because of national security worries. And it’s making a lot of small-business owners anxious. We hear their stories.

Sharon Lerner has been reporting on “forever chemicals” for the better part of a decade. These manmade compounds — known as PFAS for short — resist oil, water and heat, take an incredibly long time to break down in nature, and have been used widely in products like Scotchgard, Teflon and firefighting foam. Lerner has focused part of her work on understanding the flow of information inside manufacturers like 3M. By the 1970s, Lerner says, Minnesota-based 3M had established that they were toxic in animals and were accumulating in humans’ bodies. But who inside 3M knew? And what did they know? Reporting for ProPublica, a nonprofit investigative news site, Lerner got a complicated answer after coming across a former 3M scientist named Kris Hansen. Marketplace’s Lily Jamali spoke with Lerner about her recent investigation.

When it comes to combating election-related misinformation online, sometimes the real world is the best place to start, but it isn’t always easy. On this week’s installment of “Marketplace Tech’s” limited series “Decoding Democracy,” Lily Jamali and senior Washington correspondent Kimberly Adams discuss the personal side of misinformation, take questions from colleagues and hear from experts about best practices for talking with loved ones about this sometimes sensitive topic.

A team from the University of Glasgow in Scotland is developing a robot guide dog aimed at helping the visually impaired find their way around. They’re calling the AI-powered device the RoboGuide. The BBC’s Shiona McCallum brings us along on her visit with one of the robodogs and its handler, Dr. Wasim Ahmad.

Proceeding without permission is a time-tested practice in some corners of Silicon Valley. Well, it’s not working out so well for OpenAI. Actress Scarlett Johansson said this week the company approached her twice to voice a new AI assistant for ChatGPT-4o. She declined, only to find it had used a voice that sounds “eerily” like hers. Plus, on Capitol Hill, a House subcommittee held a hearing that could decide the future of Section 230, the provision that largely governs the internet today. We’ll explain why chatbots have entered the chat on Section 230’s future. But first, a new report by former tech company officials and academic researchers finds far-right extremist militias are once again organizing on Facebook ahead of November’s presidential election. They recommend platforms ramp up content moderation to avoid fueling political violence. Marketplace’s Lily Jamali is joined by Maria Curi, tech policy reporter at Axios, for her take on this week’s tech news. Our May fun

Ever since NASA’s Perseverance rover landed on Mars three years ago, it’s been collecting rocks and soil from the red planet. The plan was for NASA to send a robotic spacecraft to Mars to bring those samples back to Earth, but the agency has now scrapped those plans thanks to a ballooning price tag and extensive delays. With no way of getting to Mars on its own, NASA is hoping to hitch a ride with private space companies to finish the mission. Marketplace’s Lily Jamali spoke to Kenneth Chang, science reporter at The New York Times, about NASA’s difficulties on Mars and its partnerships with the private sector. Our May fundraiser ends Friday, and we need your help to reach our goal. Give today and help fund public service journalism for all!

The internet today is largely governed by 26 words in the Communications Decency Act, signed on Feb. 8, 1996, by then-President Bill Clinton. “Today, with the stroke of a pen, our laws will catch up with our future,” he proclaimed during the signing of the act. The web has changed a bit since then. But Section 230 of that law has not. Today, social media companies routinely use Section 230 to protect themselves from liability over what users post. Now, an internet scholar wants to change that. Will Oremus wrote about him for The Washington Post. Our May fundraiser ends Friday, and we need your help to reach our goal. Give today and help fund public service journalism for all!

There was a time when pollsters went door to door to figure out what people were thinking. Gallup did that for almost 50 years, before switching mostly to telephones by the mid-’80s. Phone polling was cheaper but still reliable. That is, until the cellphone came along. Marketplace’s Lily Jamali asked Jon Clifton, CEO of Gallup, about the complexities of reaching people to get their views. His company stopped doing presidential horse-race polling in 2012, but still asks Americans for their views on the sitting president and topics ranging from immigration to inflation. Our May fundraiser ends Friday, and we need your help to reach our goal. Give today and help fund public service journalism for all!

If you drive 45 miles north of Little Rock, Arkansas, you’ll come across a facility packed with thousands of computers trying to “mine” the next bitcoin. The popular cryptocurrency’s value recently shot past $60,000 per bitcoin. Mining those bitcoins is a lucrative operation, and several crypto mining outfits have moved to the state since the passage of the Arkansas Data Centers Act last year, also known as the “right-to-mine” bill. Similar bills giving crypto mining operations protections from local regulations have popped up a couple of states. But it turns out residents don’t particularly welcome many of these operations. And Arkansas recently changed course and restored to municipalities the ability to regulate crypto miners. Marketplace’s Lily Jamali recently spoke with Gabriel Dance, senior deputy investigations editor at The New York Times, about the crypto mining situation in Arkansas. He explained what the biggest complaints have been since these mini

On this week’s Tech Bytes: Week in Review, Senate Majority Leader Chuck Schumer is calling for a heap of new spending on artificial intelligence research. We’ll look at where the proposed $32 billion annually is likely to go. And some of the biggest players in AI tried to outdo one another this week. OpenAI said it’s giving ChatGPT an upgrade and a personality while Google is trying to remake search with its AI model, Gemini. Marketplace’s Lily Jamali spoke with Anita Ramaswamy, financial analysis columnist at The Information, for her take on these stories. Marketplace is currently tracking behind target for this budget year — that means listeners like you can make a critical difference by investing in our journalism today.

The whole digital economy runs through hundreds of thousands of miles of communication cables no bigger than a garden hose, deep on the ocean floor. So what happens when they break? And they do break, about once every other day, thanks to fishing trawlers or natural disasters. That’s when you call a repair crew of engineers, geologists, marine construction specialists and more who often spend months at sea repairing cables. This vital industry is largely invisible and facing some big challenges. Marketplace’s Meghan McCarty Carino spoke with Josh Dzieza, feature writer and investigations editor at The Verge, who did a deep dive into the industry and those challenges. Marketplace is currently tracking behind target for this budget year — that means listeners like you can make a critical difference by investing in our journalism today.

This week, media executives have been busy trying to impress advertisers at the annual “upfronts,” where major TV networks showcase their stars, new programs and the potential size of their audiences. It’s a show in its own right. “Tonight Show” host Jimmy Fallon did his version of Beyonce’s “Texas Hold ‘Em” at NBC’s upfront Monday. But this year, Big Tech is looking to cash in. Marketplace’s Lily Jamali spoke about it with Reuters reporter Sheila Dang, who said ad spending on digital has surpassed that of traditional TV for the first time. The next $50,000 in donations to Marketplace will be matched, thanks to a generous gift from Dr. Joe Rush of Florida. Give now and double your impact.  

A couple of weeks ago, Marketplace’s China correspondent Jennifer Pak noticed a video deepfake of the Hollywood actor Chris Evans on social media. The AI-generated Evans explains in Chinese how money is at the root of life’s problems. It’s part of a recent trend on mainland China, where deepfakes of foreigners give advice, discuss politics and sell goods online. Marketplace’s Lily Jamali spoke with Pak about what’s behind the trend and later, the state of online misinformation in China. This conversation was part of “Marketplace Tech’s” limited series, “Decoding Democracy.” Watch the full episode here or on our YouTube channel. The next $50,000 in donations to Marketplace will be matched, thanks to a generous gift from Dr. Joe Rush of Florida. Give now and double your impact.

Early in the pandemic, many big tech companies based in Silicon Valley exited California, fleeing the high overhead necessary to do business there. One city — Austin, Texas — was consistently tagged as the top destination. The Texas capital offered lower costs, especially in regard to housing and taxes. Another draw for companies: the state’s more lax approach to regulation. Well, after a massive influx, the “Texas miracle,” with Austin at its epicenter, is losing some of its luster. In recent weeks, Tesla, which moved its headquarters from Silicon Valley to Austin in 2020, announced it’s laying off 2,700 workers there. And software giant Oracle, which relocated to Austin at about the same time, is moving its headquarters again, this time to Nashville, Tennessee. Last week, at the Milken Institute Global Conference in Los Angeles, Marketplace’s Lily Jamali asked Austin Mayor Kirk Watson about the state of tech in his city. The next $50,000 in donations to Marketplace will be matched,

On this week’s Tech Bytes: Week in Review, OpenAI has unveiled its own deepfake detection software and is allowing a small group of disinformation researchers to use it. Speaking of artificial intelligence, Apple this week unveiled a new suite of iPads (just in case you forgot they still make those). The company announced its new iPad Pro will, among other features, run on an AI-powered processing chip. But first, a sales slowdown has hit electric car maker Tesla pretty hard of late. Now, the tech news site Electrek reports there’s been another wave of layoffs this week, directly affecting the company’s software, service and engineering departments. It also follows last week’s mass layoff of Tesla’s entire supercharger unit. Marketplace’s Lily Jamali spoke with Joanna Stern, senior personal technology columnist with the Wall Street Journal, to unpack these stories. Support our nonprofit newsroom today and pick up a fun thank-you gift like our new Shrinkflation mini tote bag

Today’s episode of Marketplace Tech is all about financial scams: how they work, what kinds of technology scammers use, and how to spot a scam before you fall victim to one. We’re passing the microphone to victims of scams to tell their stories and then breaking down how the scammers pulled it off with Marketplace’s Lily Jamali and Selena Larson, staff threat researcher at Proofpoint. Support our nonprofit newsroom today and pick up a fun thank-you gift like our new Shrinkflation mini tote bag or the fan favorite KaiPA pint glass!

Pinterest. It’s the platform best known for its viral recipes, fashion forecasts, DIY crafts and ideas for just about any wedding or birthday party theme you could think of. In a sea of outrage and division on social media, Pinterest CEO Bill Ready wants you to think of the platform as a sanctuary of positivity in the online universe. Marketplace’s Lily Jamali recently sat down with Ready and asked him about how Pinterest has changed since its launch.

Back in the pandemic depths of December 2020, when so many Americans were working, learning and performing essential daily tasks online, the Federal Communications Commission launched an emergency program to help low-income people connect to high-speed internet with a $50-per-month subsidy. That was extended with the Affordable Connectivity Program, which has provided $30 a month for internet service. An estimated 23 million households currently get the subsidy. But they won’t for much longer. Efforts to renew funding for the ACP have stalled in Congress and are expected to run out by the end of the month. Marketplace’s Meghan McCarty Carino spoke to Kelcee Griffis of Tech Brew about her reporting on the ACP and the people who rely on it.  

The following content may be disturbing to some listeners. For years, child sexual abuse material was mostly distributed by mail. Authorities used investigative techniques to stem its spread. That got a lot harder when the internet came along. And AI has supercharged the problem. “Those 750,000 predators that are online at any given time looking to connect with minor[s] … they just need to find a picture of a child and use the AI to generate child sexual abuse materials and superimpose these faces on something that is inappropriate,” says child safety advocate and TikTokker Tiana Sharifi. The nonprofit Thorn has created new design principles aimed at fighting child sexual abuse. Rebecca Portnoff, the organization’s vice president of data science, says tech companies need to develop better technology to detect AI-generated images and commit not to use this material to train AI models.