Modern Business

Today’s guest is the CEO of Five Star Franchising, Mr. Scott Abbott. Five Star Franchising is holding company of home services businesses which focuses on bringing systems, technology, branding, and training to portfolio brands. In this episode we get into many topics including mindset, personal and professional development, how the customer journey has changed and some of the tools and strategies you have found to acquire customers, how to gain a competitive edge through technology, automation and much more. Join our text community with feedback or guest recommendations: www.voxie.com/modrnbusiness Register for Springboard Event for Emerging Franchisors - September 21-23 (online in the virtual [Re-Launch] PODS): www.franchisors.com Audio Engineer: Ben Kliever Ben@modrnbusiness.com

In this new Modrn Business episode, co-host Zack Fishman catches up with CEO & Co-Founder of Modern Market Eatery, Anthony Pigliacampo. We discuss why they look at their restaurant brand is an e-commerce company, tools that they use to take advantage of the changing consumer ordering landscape, how they turn net promoters into real promoters via their loyalty program and how they have changed their in-store ordering experience due to the pandemic.

In this new Modrn Business episode, co-host Zack Fishman sits down with newly-minted VP of Franchise Development for Duck Donuts, Dwayne Hoffman. We discuss how they stand-out vs. the 800,000 lb gorilla in their space (you all know who), how they are using non-traditional growth to bolster their development and how they’re using technology to gain an edge during these trying times.

In this episode, Zack and Ryan catch up with rockstar couple and multi-unit franchisees of Chicken Salad Chick, John and Meggie Schissler. We run through how they ended up become associated with the brand, technology they used to pivot during the pandemic, marketing tactics they use to set themselves apart in a crowded DFW market and advice they have for others looking to get into franchising.

Goldfish Swim School is one of the fastest growing brands in franchising and has garnered multiple awards and accolades within the franchise community. That growth was temporarily interrupted with the onset of the coronavirus, which at one point forced a shut down of all locations. In this episode, Justin is joined by Shana Krisan, VP of Marketing at Goldfish, for a discussion about brand authenticity, how purpose translates in to performance, and the future of Goldfish in a post-COVID world.

Enjoy this value packed sit down with Jeff Dudan, CEO of Dudan Partners and Founder of AdvantaClean (acquired in late 2018). In the episode we explore many leadership topics, discuss practical advice for navigating a COVID 19 world, and discuss Jeff's new book "Discernment": The Business Athletes Regimen For A Great Life Through Better Decisions.

In this episode, Zack hops on the line with Dave McDougall, CEO of Your Pie. They discuss tips and tricks to the franchisor/franchisee relationship during COVID, how Your Pie has used technology to gain an edge during the pandemic, their goals for the rest of 2020 and much more!

In this special episode of Modrn Business, Ryan and Zack hop on with a rising star in franchising, Phenix Salon Suite’s VP of New Business Development, Philip Watson. In this discussion, we go through why the salon suite space is such a hot industry amidst COVID-19, how Phenix is helping out their stylists in these uncertain times, how their brand is using technology in their real estate selection and much more!

This is a different kind of episode, focused on a topic that is on all of our minds - physical and mental health. Justin is joined by Lindsay St. Clair, Director of Marketing for the fast-growing franchise brand, Modern Acupuncture. Lindsay and Justin both deal with chronic, at times debilitating illness, and share their own personal stories and lessons learned about health, business, and life. For anyone looking to maintain a positive outlook during this difficult time, this episode is a must-listen.

In this episode, Zack catches up with the real estate aficionados of LocateAI, Co-Founder/CEO Joe Lee and Director of Development, Navin Bhutani. We run through trends they’re seeing in the franchise real estate space, strategies to navigate the retail environment during the pandemic, industries they’re seeing growth in during these times and tools they have to help brands prepare themselves for life after COVID-19. To learn more, check out www.locate.ai!

In this episode of Millennial Monthly, Zack gets on the podcast with the CEO of TGA Premier Sports, Josh Jacobs. In this discussion, we touch on how Josh came up with the idea for TGA, how they cater to Millennial parents, their secret to getting Millennial franchisees and their exciting initiatives/goals for 2020/2021.

In this episode of Emerging and Essential, Zack speaks with Surveillance Secure CMO, Rob Gazzola! We discuss how they’re using technology to keep businesses safe during the pandemic, why they decided to start franchising, the future of keeping offices safe in a post-pandemic world and their goals for the rest of 2020.

In this episode, Ryan Hicks has a discussion to explore life before and after COVID with Scott Hoots, President of Pet Wants Franchising. From their approach to technology and the convergence of consumer desires and needs, Pet Wants is positioned perfectly in the growing pet retail sector.

In this episode of Emerging and Essential, Zack catches up with VetCor CEO/President Paul Huszar to talk all things franchising. We discuss how they’ve added new services amid the pandemic, how they use their military background to build a sustainable model, the ways they give back to the veteran community and much more!

In this action-packed episode of Modrn Business, Zack catches up with newly-minted President of BurgerFi, Charlie Guzzetta. We touch on how they use technology like OLO, Reef Technology and their app to gain an edge, how they’re using ghost kitchens to their advantage amidst the pandemic, their aggressive growth plans due to being a publicly traded company in Q4 and their first foray into the world of drive-thru!

Join me for a chat with David Bloom, Chief Development and Operations Officer of Capriottis. In this episode we dig in to many topics, including virtual & ghost kitchens, technology, franchise development, innovation, leadership and more.

In this podcast, Ryan and Zack hop on Zoom with REP'M Group CEO Rob Cambruzzi and REP'M VP Nick Sheehan. In this discussion, we discuss what REP'M looks for when bringing on a brand for their franchise sales arm, what advice they have for emerging brands, real estate trends and much more!

In this Modrn Business episode, Zack catches up with Byrider’s VP of Development, Jack Humbert. We discuss how Byrider has used technology to pivot during COVID, why the used car dealership/financing model is primed for growth amid this economic downturn and plans Byrider has for the rest of 2020.

In this episode of Modrn Business, Zack sits down with Rob Price, the CEO of School of Rock. We talk about what drew Rob to the brand originally, the great new ideas that came out of COVID-19 (and will continue on as things return to our new normal), how School of Rock uses a fusion of technology/curriculum to gain an edge and what goals they have for the rest of 2020!

In this episode of Modrn Business, Zack catches up with Jeff Brazier, Chief Development Officer of Kiddie Academy. We discuss how Kiddie Academy sets themselves apart in the childcare space, the role they will play getting adults back to work without worry amid the COVID-19 pandemic, some great resources they’re making available for folks looking to learn more about franchising and their goals for the rest of 2020!