Modern Business

Enjoy this discussion hosted by Red Boswell from IFPG.org, as he sits down with Dan Fields, Chief Development Officer of Expense Reduction Analysts. Follow Us On Facebook and LinkedIn: @MODRNbusiness @Zjfishman (insta too) @RyanThomasHicks (insta too) IFPG.org The International Franchise Professionals Group is the world’s largest and most respected franchise consultant organization. IFPG’s nearly 1,000 members consist of franchisors, franchise consultants, brokers, lenders, attorneys, real estate experts, and other franchise professionals who help individuals through the process of evaluating buying and opening a franchise. As a strictly membership based organization, the IFPG does not participate in any referral fees from franchisor members or brokers, thereby allowing all members to work freely together. SPONSORS: SCORPION INTERNET MARKETING: www.Scorpion.co/mb Named the #1 franchise marketing company in America by Entrepreneur Magazine, Scorpion delivers all-in-one solutions for franchise brands look

On Day #9 of our American Franchise tour, we sit down with Hagan Kappler, President Of Service Master Clean and Merry Maids and Kimbrough Taylor, Manager Of Digital Content & SEO at ServiceMaster HQ in beautiful Memphis TN. It was fun to chat about: --Where they see opportunities to innovate in the home services space --Key 2019 and 2020 initiatives --How Amazon is NOT affecting their business -How they differentiate from other home services franchisors -"Get to know" game -And much more Follow Us On Facebook and LinkedIn: @MODRNbusiness @Zjfishman (insta too) @RyanThomasHicks (insta too) HUGE THANK YOU TO OUR SPONSORS: SCORPION INTERNET MARKETING www.Scorpion.co/mb Named the #1 franchise marketing company in America by Entrepreneur Magazine, Scorpion delivers all-in-one solutions for franchise brands looking to defeat disjointed marketing and increase revenue. As a marketing partner, Scorpion assists franchises in the management of branding, website design, online listings, paid advertising, and more, el

Catching up with Bill DiPaola and David Mesa at Ballard Brands HQ on the north shore of New Orleans was a lot of fun. In this conversation, we covered a lot of ground, including learning about the business, its family roots, multi brand operations and development, approach to technology and more. One insight that I pulled away was that they were very focused on technology impacting experience from the EMPLOYEE prospective first. Let us know what you pulled away from this chat. Follow Us On Facebook and LinkedIn: @MODRNbusiness @Zjfishman (insta too) @RyanThomasHicks (insta too) SPONSORS: SCORPION INTERNET MARKETING: www.Scorpion.co/mb Named the #1 franchise marketing company in America by Entrepreneur Magazine, Scorpion delivers all-in-one solutions for franchise brands looking to defeat disjointed marketing and increase revenue. As a marketing partner, Scorpion assists franchises in the management of branding, website design, online listings, paid advertising, and more, eliminating the need for multipl

We enjoyed this on site chat with the Main Squeeze team at one of their franchisee's locations in New Orleans. We were also honored to be joined by Thomas Morstead, the acclaimed Pro Bowl punter of the New Orleans Saints. Listen to hear why he invested on the franchisor side of the business, and to learn how this technologically advanced franchisor give their advice on how to use technology to gain an edge. Share: Follow Us On Facebook and LinkedIn: @MODRNbusiness @Zjfishman (insta too) @RyanThomasHicks (insta too) SPONSORS: SCORPION INTERNET MARKETING www.Scorpion.co/mb Named the #1 franchise marketing company in America by Entrepreneur Magazine, Scorpion delivers all-in-one solutions for franchise brands looking to defeat disjointed marketing and increase revenue. As a marketing partner, Scorpion assists franchises in the management of branding, website design, online listings, paid advertising, and more, eliminating the need for multiple vendors. To learn more, visit www.Scorpion.co/mb VALYANT.AI: www

Today’s guest, Kristen Pechacek, is the Digital Marketing Director at Self Esteem Brands, home of Anytime Fitness, Waxing the City and now Basecamp Fitness. Prior to her time at SE Brands she was with the Minnesota Vikings and has worked with almost 100 different clients on their social and digital presence. We recorded the podcast BEFORE the tour, but I wanted to release it in the thick of the tour because the content is phenomenal. In this chat, we got very tactical as it relates to the balance between national and local marketing. We talked about: -What that national and local playbook should look like -How to approach social ROI in a world where marketers want to analyze how every dollar spent earns you dollars in return -And much more *HUGE THANKS TO OUR SPONSORS* SCORPION INTERNET MARKETING www.Scorpion.co/mb Named the #1 franchise marketing company in America by Entrepreneur Magazine, Scorpion delivers all-in-one solutions for franchise brands looking to defeat disjointed marketing and increase

Zack and I really enjoyed recording this episode with Nancy Bigley, Chief Operating Officer of Painting With a Twist. She took time out of her jam-packed day AT CONFERENCE to sit with us. We literally met her at the convention hall at the Sheraton in downtown New Orleans on Canal street. The meeting took place on July 22nd and marked the first meeting of week two on the tour. In the episode we dive in to: -Learn more about Nancy and her Journey -What a typical day in her life looks like -What inspired her to start Bottles & Botega after so much experience in quick serve and service brands -The transition from Dunkin to starting her own business. -Impactful Women in Franchising -Biggest challenges and lessons learned -How did mentors influenced her life -What accomplishment she’s proudest of -What she’s excited about and looking into the crystal ball of what the future holds SPECIAL THANKS TO OUR SPONSORS: SCORPION INTERNET MARKETING www.Scorpion.co/mb Named the #1 franchise marketing company in America

We enjoyed this Saturday afternoon relaxed chat with Catherine Deano, Co-Founder of Painting with a Twist. Cathy invited us to her beautiful French Quarters condo in New Orleans and we set up shop on her couch to record this RIGHT AFTER we shot a video for Franchisors.com. Be sure to check out that video as well. In this podcast we explore: -The PWT Founding Story -Technology -Differentiation of the brand -Advice to emerging founders (17:11) -A taste of New Orleans culture (21:30) -Get to know Cathy! You will really enjoy this segment. The questions Cathy answered are: (1) If you could go back in time, what one thing would you tell your teenage self? (2) When you were younger what is the one thing you wanted to be? (3) If you could only have 5 apps on your phone, what would they be? (4) What is something you would never do again? Follow Us On Facebook and LinkedIn: @MODRNbusiness @Zjfishman (insta too) @RyanThomasHicks (insta too) HUGE THANK YOU TO OUR SPONSORS: SCORPION INTERNET MARKETING www.Scorpion

In this episode, Zack Fishman sits with the Co Founder and CEO of Code Ninja's- David Graham, to review the business, the secret sauce behind their growth, utilization of technology and much more. Follow Us On Facebook and LinkedIn: @MODRNbusiness @Zjfishman (insta too) @RyanThomasHicks (insta too) HUGE THANK YOU TO OUR SPONSORS: SCORPION INTERNET MARKETING www.Scorpion.co/mb Named the #1 franchise marketing company in America by Entrepreneur Magazine, Scorpion delivers all-in-one solutions for franchise brands looking to defeat disjointed marketing and increase revenue. As a marketing partner, Scorpion assists franchises in the management of branding, website design, online listings, paid advertising, and more, eliminating the need for multiple vendors. To learn more, visit www.Scorpion.co/mb RPM: www.openmyfranchise.com Open for business - a simple term but a complex process; Let RPM help you. We are a real estate/project management firm whose main goal is to turnkey the opening process for both franchi

Angela and I recorded this episode BEFORE the Summer Tour but the content was really solid and I wanted to release it during the tour, so here it is! Topics we delve in to in this episode include: -Marketing leadership and advice on being a multi brand organization -Some tactical marketing related topics: what do you do in house and what do you outsource, paid vs. organic social media execution, "push and pull marketing", what data you are looking at and how you’re doing it, advice on selecting marketing suppliers, and more. Book Recommendations: -Never Split The Difference by Chris Voss -The Culture Code: Daniel Coyle Podcast Mentions: -Work Life -How I Built This -Franchise Today -Social Geek Radio SCORPION INTERNET MARKETING: www.Scorpion.co/mb Named the #1 franchise marketing company in America by Entrepreneur Magazine, Scorpion delivers all-in-one solutions for franchise brands looking to defeat disjointed marketing and increase revenue. As a marketing partner, Scorpion assists franchises in the

On this excellent episode we are joined by the Chief Marketing Officer of Neighborly Brands, Lisa Zoellner. Items we discussed in this episode: -Lisa's background before Neighborly -Marketing and innovation -Recruitment -Advice to emerging leaders Follow Us On Facebook and LinkedIn: @MODRNbusiness @Zjfishman (insta too) @RyanThomasHicks (insta too) HUGE THANK YOU TO OUR SPONSORS: SCORPION INTERNET MARKETING www.Scorpion.co/mb Named the #1 franchise marketing company in America by Entrepreneur Magazine, Scorpion delivers all-in-one solutions for franchise brands looking to defeat disjointed marketing and increase revenue. As a marketing partner, Scorpion assists franchises in the management of branding, website design, online listings, paid advertising, and more, eliminating the need for multiple vendors. To learn more, visit www.Scorpion.co/mb IFPG: www.ifpg.org The International Franchise Professionals Group is the world’s largest and most respected franchise consultant organization. IFPG’s nearly 1,00

Shane Evans is one of our good friends in franchising and we are pumped to finally sit down and host her on the podcast. She is to Co Founder and President of Massage Heights, which is a membership based massage and facial franchise with 150 locations open across the US and Canada and over 300 units in development. We enjoyed this chat which started with a short discussion on San Antonio and her local involvement in YPO as chapter chair. **Fun Fact: San Antonio is the 7th largest city in the USA** Other topics we dove in to on this episode: -Franchising as a forum and community -The Massage Heights founding story -Industry outlook and how Heights is providing elevated experiences -Local level marketing and other tactical initiatives -"Get to know" Shane ~*~*~*~ Follow Us On Facebook and LinkedIn: @MODRNbusiness @Zjfishman (insta too) @RyanThomasHicks (insta too) ~*~*~*~ SCORPION INTERNET MARKETING www.Scorpion.co/mb Named the #1 franchise marketing company in America by Entrepreneur Magazine, Scorpion

Dawn LaFreeda runs the worlds largest women owned franchisee operations in the world. She bolsters almost 90 Denny's Restaurants in her empire. We always love catching up with Dawn. We did so this time in San Antonio Texas at one of her Denny's locations. She treated us to breakfast while we chatted about many topics, including: -An update on minimum wage law and the implications of the political debate -An updated on Denny's technology and new initiatives -Top advice to franchisors -Top advice to prospective franchisees -Dawn speaks to the question of diversification and why she has chosen not to for now -Get to know Dawn a little more outside of the business arena SPONSORS: SCORPION INTERNET MARKETING www.Scorpion.co/mb Named the #1 franchise marketing company in America by Entrepreneur Magazine, Scorpion delivers all-in-one solutions for franchise brands looking to defeat disjointed marketing and increase revenue. As a marketing partner, Scorpion assists franchises in the management of branding, websi

In this episode we are joined by Gordon Logan, the iconic founder of Sport Clips- a franchise brand with over 1800 locations and growing. A couple of things stuck out to me as unique in this episode. About two thirds of the way in, Gordon revealed a unique program Sport Clips implemented (for both philanthropy and employee recruitment) whereby franchisees allocate a small amount of funds every month automatically to be set aside for philanthropy and recruitment efforts. If that interests you, listen for it. In this Episode we chatted about several topics, including: *Life Before Sport Clips *Founding Story *Whats New Whats current at Sport Clips *How to be the employer of choice *Outlook on Technology *Advice to emerging brands SCORPION INTERNET MARKETING www.Scorpion.co/mb Named the #1 franchise marketing company in America by Entrepreneur Magazine, Scorpion delivers all-in-one solutions for franchise brands looking to defeat disjointed marketing and increase revenue. As a marketing partner, Scorpion a

This was the second time we recorded extensively with Aslam Khan, the legendary franchisee known as "the turnaround King". His Rags to Riches story has inspired the franchise community for two decades now. His simple but powerful message shows us "It Can Be Done". Aslam is the Chairman of Falcon Holdings, one of the worlds largest franchisees, and now also a franchisor with a couple of recent acquisitions of Piccadilly and Fatz Cafe. One thing that struck me during this episode was Aslam's focus on giving back. He is literally building roads in his home country of Pakistan. Topics we delve into in this jam packed episode: *Aslam's background and story * What's new and current at Falcon Holdings, including new acquisitions * What is Falcon Management * How important is it for organizations to listen to Young talent? * How do you see the hospitality industry being shaped by technology? * Do you think mediocre single unit operators can be coached to become successful multi unit operators? * How do you res

We did not have a ton of time in this conversation because we recorded four different content segments with Catherine! Some of that content can be found over at franchisors.com BUT we really enjoyed a number of things in this chat including: * Travel woes * State of the Union of Fast Signs * Catherine’s outlook on the Signs and Graphics Industry * Franchising as an integral part of the AMERICAN dream * What IFA provides * What Franchise Action Network is and how to get involved (text FAN to 52886 SCORPION INTERNET MARKETING www.Scorpion.co/mb Named the #1 franchise marketing company in America by Entrepreneur Magazine, Scorpion delivers all-in-one solutions for franchise brands looking to defeat disjointed marketing and increase revenue. As a marketing partner, Scorpion assists franchises in the management of branding, website design, online listings, paid advertising, and more, eliminating the need for multiple vendors. To learn more, visit www.Scorpion.co/mb RPM: www.openmyfranchise.com Open for

We really enjoyed this chat with Michael Browning, CEO of Urban Air Adventure Park for our first stop on the tour! In this episode you will find: -Founding story -Managing multiple openings through effective processes and technology -How to innovate without “betting the farm” -Product innovation and business model innovation -How to AB Test -The Business Opportunity pitch - 13:30 Book mentions: -Shoe Dog -Blitz Scaling Podcast Sponsors: SCORPION INTERNET MARKETING: https://www.scorpion.co/mb Named the #1 franchise marketing company in America by Entrepreneur Magazine, Scorpion delivers all-in-one solutions for franchise brands looking to defeat disjointed marketing and increase revenue. As a marketing partner, Scorpion assists franchises in the management of branding, website design, online listings, paid advertising, and more, eliminating the need for multiple vendors. To learn more, visit https://www.scorpion.co/mb BUSCH GLOBAL: http://buschglobal.com/ Busch Global is more than a franchise develo

This episode introduces the Summer Tour, why it exists, and who our title Sponsors are: www.franchisors.com Podcast Sponsor: www.scorpion.co/mb

Today’s guest went from being a successful franchisee to becoming Chief Executive Officer of Neighborly Brands, which has 22 different brands under the umbrella. In this 40 minute discussion with Mike Bidwell, we explore many topics: *Exploring life on both sides of the business (Zee and Zor) *A discussion on skilled trade jobs *Approach to leveraging technology across multiple brands * Defining his management style *Tools and tips on hiring and building a team *The impact of CMO Lisa Zoelllner's leadership at Neighborly *Building a multi brand platform * Private equity and some of the benefits that are misunderstood, tips and pitfalls *Franchise growth opportunities and goals Links: Book reference: https://whothebook.com/ Franchise Opportunities: https://franchise.neighborlybrands.com/ Get Neighborly: https://www.getneighborly.com/ Follow MODRN BUSINESS on Facebook: https://www.facebook.com/ModrnBusiness/ Audio Engineer: Ben Kliever

This month's edition of Millennial Monthly has our host, Zack Fishman, sitting down with Nigell Lee, President of Operations for Xpresso Delight USA. Zack and Nigell delve into Xpresso Delight's brand disruption in the office coffee space, how they are attracting Millennial franchisees/customers and lessons Nigell has for franchisors young and old. Audio Engineer: Ben Kliever

Enjoy this Chat at Golds Gym HQ with Chief Development Officer Craig Sherwood. In the episode we talk about the roots of Golds Gym way back in 1965, the explosive growth, their focus on technology and innovation and explore global franchise opportunities. Shout out to BizCom Associates for helping arrange today’s episode. If you’re looking to showcase your brand to all the right audiences, this is the multi-service communications agency you want doing the story-telling for you. You can check out their PR and marketing services at bizcompr.com For more information, call Monica Feid at 972-743-7230. Follow us on Facebook: https://www.facebook.com/ModrnBusiness/ Audio Engineer: Ben Kliever