Uc Today - Out Loud

Watch on YouTube.UC Today's Kieran Devlin speaks to Tonna Tang, Country Manager at Yeastar, and Roy Stephenson, VTech and Snom Brand Manager at Trust Distribution.In this session, we discuss the following:A market overview of communications in hotels The key communications challenges facing hotels in 2024 How Yeastar's solutions support hotels' advanced communications needsThanks for watching, if you’d like more content like this, don’t forget to SUBSCRIBE to our YouTube channel.You can also join in the conversation on our Twitter and LinkedIn pages.Join our new LinkedIn Community Group.

Watch on YouTube.UC Today's Kieran Devlin speaks to Wesley Budd, Strategic Partner Manager of Microsoft and MTR Vendors at Symity.In this session, we discuss the following:The state of Copilot in 2024 The key differences and benefits of Teams Premium and Copilot How Symity supports organisations in choosing the best solution for themThanks for watching, if you’d like more content like this, don’t forget to SUBSCRIBE to our YouTube channel.You can also join in the conversation on our Twitter and LinkedIn pages.Join our new LinkedIn Community Group.

At Enterprise Connect 2024, a significant announcement by Theta Lake, detailed by their Chief Product Officer Dan Nadir in conversation with Rob Scott from UC Today, brings to light the ever-evolving landscape of compliance in enterprise communications.This discussion highlights Theta Lake's innovative approach towards integrating compliance support for whiteboards—a feature that reflects the company's commitment to securing unified communications, collaboration, and contact center environments.The introduction of compliance support for whiteboards by Theta Lake addresses a critical need in the enterprise sphere. As organizations increasingly rely on digital collaboration tools, the integration of whiteboards into these platforms poses unique challenges for compliance. The ability to monitor, archive, and analyze the content shared on digital whiteboards is crucial for meeting regulatory requirements and safeguarding sensitive information.Theta Lake’s solution exemplifies an innovative response to t

Rob Scott from UC Today speaks with Alan Masarek, CEO of Avaya, at Enterprise Connect 2024 for an exclusive interview on the future of enterprise communication and collaboration.Amidst the vibrant atmosphere of one of the industry's most anticipated events, they dive deep into Avaya and Zoom's new strategic partnership aimed at delivering unparalleled collaboration experiences. Discover how Avaya is integrating Zoom's AI-powered collaboration platform, Zoom Workplace, into its comprehensive Communication and Collaboration Suite. This bold move is designed to help enterprises around the globe reimagine teamwork and innovate without disruption. Learn about Avaya's strategy to align its Unified Communication portfolio with this vision, ensuring customers can enjoy exceptional employee experiences regardless of whether they're operating on-prem, in private cloud, or public cloud environments.Moreover, Alan Masarek sheds light on the enhanced Avaya Experience Platform™, revealing how it al

Join Rob Scott from UC Today as he interviews Aruna Ravichandran, the Senior Vice President and Chief Marketing & Customer Officer at Webex by Cisco, at Enterprise Connect 2024.They discuss the following:The challenges and opportunities of hybrid workThe importance of collaboration spaces and meeting roomsHow technology can help transform workplaces and workstylesAruna also introduces Cisco's new products, the Cisco Board Pro G2 and Webex AI Assistant, and shares insights on AI strategy and its impact on customer experiences. Don't miss this informative and engaging conversation!

UC Today's Tom Wright hosts Severine Hierso from RingCentral.In this session, we discuss the following:How virtual events have evolvedBest practices for virtual eventsRingCentral's evolving platform

UC Today's Tom Wright hosts Michael McCloskey, CEO at Bright Pattern.In this session, we discuss the following:How regional service providers can compete with global playersThe opportunities for service providers to combine UC and CC technologyBright Pattern's innovative roadmap for 2024

UC Today's Kieran Devlin speaks to Gaurav Anand, Vice President, Global Alliance and Business Head, Hyperscalers Segment at Tata Communications.In this session, we discuss the following:Why interoperability is a significant 2024 trendThe importance of carefully selecting your partnersHow Tata Communications' GlobalRapide platform supports partners - and benefits customers

In this interview, Rob Scott from UC Today speaks to Mark Bunnell, COO of Nuwave, about the current challenges UC partner organizations face in multi-UC Microsoft Teams environments and how to reduce complexity and power-up time to go live.Discussion points include the following:Insight into Nuwave's innovative strategies to streamline number management, migration tools, and unified management platformsExploration of how Nuwave is enabling UC partners to consolidate infrastructure, thus reducing total cost of ownership (TCO) and enhancing revenue generationDiscussion on the opportunities for partners to improve service management efficiency and scale up in the marketHighlighting the significance of these developments in 2024 for UC partners working with Microsoft Teams amongst other UC platforms, revealing the 'hockey stick' moments for UC consolidation and revenue growth

Join Rob Scott from UC Today News for an interview with Dom Black, Director of Research Services at Cavell Group, as we gear up for the eagerly anticipated Cavell Summit Europe 2024.Taking place in the heart of London at Convene, 22 Bishopsgate, on 12 March 2024, this summit is the premier gathering for Service Providers and Telcos across Europe.What's on the Agenda?Discover everything you need to know about the Cavell Summit, the leading event tailored specifically for Service Providers & Telco's.Market Insights: Dive into the current state of the market, exploring the pivotal role of AI, customer experience and contact center as a service (CX/CCaaS), and more on the integration of Microsoft Teams/Operator Connect.Challenges & Opportunities: Unpack the significant challenges facing enterprises today and the opportunities for service providers, including international expansion, market consolidation, and the intricacies of mergers and acquisitions.Special Session Highlight: Don't miss t

In this episode of The Latest Big UC News, hosts David Dungay & Rob Scott welcome some of the industry’s top analysts to talk about the latest news in the UC space.The panellists discuss a variety of hot topics in the UCaaS space, including:The AI features launched by Cisco at Cisco Live EuropeRingCentral's latest earnings and their approach to growthZoom, Microsoft & Webex create Apple Vision Pro appsDeutsche Bank's latest hybrid working policy changeOur panel features the following UC experts:Zeus Kerravala, Principal Analyst, ZK ResearchCraig Durr, Senior Analyst, Futurum GroupMaribel Lopez, Principal Analyst, Lopez ResearchElka Popova, Vice President and Senior Fellow, Connected Work Research, Frost & Sullivan

UC Today's David Dungay speaks to Andrew Elia, VP of East Region & Public Sector, AudioCodes & Zeus Kerravala, Founder of ZK Research.In this session, we discuss the following:The key trends in voice in 2024The challenges organisations face during their digital transformationThe benefits of a single-platform solution in a UCaaS landscape

UC Today's Kieran Devlin speaks to Dr. Scott Allendevaux, Practice Lead of Data Protection at Allendevaux, and Rebekah Allendevaux, who oversees Data Protection Implementation and Audit.In this session, we discuss the following:Why data protection is important in UC and what role AI can playThe challenges to data protection presented by AIHow AI might be an ally in data protection in UC

UC Today's Kieran Devlin speaks to Mark Sher, SVP of Product Marketing at Intermedia.In this session, we discuss the following:What challenges service providers face in 2024How Intermedia's technology supports SPsThe importance of maintaining healthy customer relationships for SPs

UC Today's Kieran Devlin speaks to Joel Keene, Product Manager at Continuant, and Mark Bunnell, COO at Nuwave.In this session, we discuss the following:The key trends in voice in 2024The challenges organisations face during their digital transformationThe benefits of a single-platform solution in a UCaaS landscape

In this video, Rob Scott from UC Today hosts Doug Jones, AVP of Product Management, AT&T who will delve into the evolving concept of a mobile-centric workplace, a model gaining traction in modern organizations.There's a shift happening from conventional UCaaS solutions to mobile-first strategies - this is a must watch for business leaders navigating hybrid, front line and remote workforces.Also joining today's discussion is Chris Pliska from Diamond Pet Foods who will share his real-world experience with the implementation of AT&T Cloud Voice with Webex Go, shedding light on the challenges and transformative outcomes this solution brought to his organization.

Watch on YouTube.UC Today's Kieran Devlin speaks to Diana Florea, Director of Technical Solutions at Pure IP, and Lee Essex, Head of Business Development and Strategic Partnerships at Tango Networks.In this session, we discuss the following:The importance of mobility in implementing voice How eSim and Tango Extend assist customers in boosting mobility How eSim and Tango Extend practically supports frontline workersThanks for watching, if you’d like more like this, don’t forget to SUBSCRIBE to our channel.You can also join in the conversation on our Twitter and LinkedIn pages.

In this episode of The Latest Big UC News, hosts David Dungay & Rob Scott welcome some of the industry’s top analysts to talk about the latest news in the UC space.The panellists discuss a variety of hot topics in the UCaaS space, including:Copilot hits the SMB market - but should you buy it through an MSP?Vonage appoints a new CEO - what does life look like under Ericsson?The big events are back - what kinds of narratives are emerging in 2024?Our panel features the following UC experts:Zeus Kerravala, Principal Analyst, ZK ResearchCraig Durr, Senior Analyst, Futurum GroupEvan Kirstel, Social Media Strategist, BCStrategiesJon Arnold, Principal Analyst, J Arnold & AssociatesBlair Pleasant, Principal Analyst, COMMfusion

UC Today's Kieran Devlin speaks to Dominic McDonald, CEO at ULAP.In this session, we discuss the following:The major UC and CX trends in emerging marketsHow ULAP supports businesses in these markets in accessing advanced UC/CX technologyHow ULAP assists these businesses in integrating AI and automation technology

UC Today's Kieran Devlin speaks to Jim McKenna, VP of Strategic Partnerships at Black Box, and Luiz Domingos, CTO at Mitel.In this session, we discuss the following:The key trends in the evolution of the modern workplaceThe challenges businesses face in their transitions into the modern workplaceHow businesses can achieve successful transformations into the new era of workplaces