The Tim Faller Show

Employee review strikes fear into everyone’s hearts. Something has to change in the process of developing and figuring out how much someone is worth to a company, as well as a number of other aspects in the employee review process.  This episode talks about a change in this process to ensure employee growth, and how... The post Episode 162: The SPAR Process with Tim Faller appeared first on The Tim Faller Show.

Change can be very elusive. Podcasts, seminars, books, classes, webinars, virtual classes all give us great ideas for improving processes. But how many actually take root and become what we do as a regular habit or process?  Maybe we just don’t know how to change, so we substitute other activities.  In a recent training, guest... The post Ep.161: The Basics of Real Change with Doug Howard appeared first on The Tim Faller Show.

In an earlier episode, we spoke to Charles Boucher of Neal’s Remodeling in Cincinnati, Ohio, and discussed his role coming from auto parts manufacturing, to remodeling.  He mentioned that he and their former Production Manager, Kevin Dunn, were working on training plans for the field staff, and we knew we needed to get Kevin on... The post Ep.160: Developing a Training Plan with Kevin Dunn appeared first on The Tim Faller Show.

With business booming and companies growing, one of the questions a lot of remodelers find themselves asking is, “Where can I find a good Production Manager?”  It is hard to find people that can do this very difficult role, and this episode will continue to look at this role in a company and who may... The post Ep.159: Hiring a Trade Contractor to be a Production Manager with August Bergdahl appeared first on The Tim Faller Show.

One of the biggest challenges for contractors, other than labor shortages, is the fact that many face the process of building a business in isolation and their experience is often graded as pass or fail.   When they pass they are happy, but when they fail it causes many issues for them and the families that... The post Ep.158: Getting Some Help with Alan Hendy appeared first on The Tim Faller Show.

More and more companies are reaching that point in their development where they require a production manager. It is one of the toughest jobs out there, since it feels at times that their attention is needed from almost everyone. There are the trades, the employees, the client and of course, the boss.   Companies have tried... The post Ep.157: Going From the Frying Pan into the Fire with Charles Boucher appeared first on The Tim Faller Show.

For people who own businesses in all kinds of industries, the interaction on the front line with the public and clients is often what builds a positive image and keeps those clients.  In most cases, it even creates the referrals that many strive to achieve.  Guest Mark Harari joins this episode to share how the... The post Ep.156: The Power of Word of Mouth with Mark Harari appeared first on The Tim Faller Show.

One of the most important topics in our industry is the labor situation. A corollary is once we have good staff how do we keep them? There are many answers to that question but the one that pops up more frequently than others is to have a great culture. One thing is for sure you... The post Ep.155: The Games People Play with Jeff Neal appeared first on The Tim Faller Show.

The Locus of Control is a concept that highlights one’s ability to control the outcomes and events in their lives.  When applied in a business, The Locus of Control can increase productivity, and breed ownership and support. The Tim Faller Show welcomes back guest Jef Forward, to share his experiences surrounding the locus of control... The post Ep.154: The Locus of Control with Jef Forward appeared first on The Tim Faller Show.

The hiring process is a big challenge for, well, all of us.   One way to assist in this process is by having a good set of interview questions, and the skills to actively listen to the responses given.  Without these tools, you may find yourself later on wondering how you missed red flags in an... The post Ep.153: Using a Talent Management Test for Hiring with Ben Reynolds appeared first on The Tim Faller Show.

Do you struggle to maintain relationships with subcontractors and experience your projects not being handled with urgency or priority? If so, you haven’t built a team, you have built a contact list.   Guest Daniel Carrero joins Tim and Steve to talk about how he has built a solid team with little turnover and kept tradesmen... The post Ep.152: Building Teamwork with Trades with Daniel Carrero appeared first on The Tim Faller Show.

Handyman services are no stranger to the field of design and build, but very few of these companies are able to successfully incorporate a handyman team into their business.   Schloegel Design Remodel saw a need for a handyman department and since its creation, it now has eleven team members all dedicated to handyman services.  Guest... The post Ep.151: Building a Great Handyman Service with Charlie Schloegel appeared first on The Tim Faller Show.

While having a family-like culture is a well intended premise, it is oftentimes impractical. Companies may notice that one or two employees are intolerant of the family-like culture in place, and leave the “family” dysfunctional.  Creating an environment where there is a structure that resembles a team, rather than a family, is a way to... The post Ep.150: Building a Team, Not a Family with Jef Forward appeared first on The Tim Faller Show.

Many business owners and certainly production managers feel alone in their business at times, and want and or need some kind of external input.  So, where do they turn? Trade associations provide some input but are typically limited to whatever the “topic of the evening” is.  Remodelers Advantage President, Victoria Downing, saw this issue and... The post Ep.149: The Power of Peers with Victoria Downing appeared first on The Tim Faller Show.

Keeping your team engaged throughout the process of a transition is an opportunity to grow as a company. Willet Construction did this through an event called “Vision Day” where the goal was to get everyone to understand the how, what, when, where, and why of the transition.  The event brought their team closer together, raised... The post Ep.148: How to Build Morale and Culture During a Transition with Jason Willet appeared first on The Tim Faller Show.

Training, training, training!   Business owners, production managers and general managers often get caught in a position wondering how to do it all.  So, we turned to a former guest and a member of our production manager roundtables, Ned Trimming, to share his efficient training process, which involves both current and new employees. Ned Trimming is... The post Ep.147: How to Engage Your Staff to Help Train Each Other with Ned Trimming appeared first on The Tim Faller Show.

As the remodeling and custom building industries struggle to find young, talented, hard-working talent to hire, business owners often miss out by not looking toward opportunities for minority hiring. Expanding the search for talent in otherwise overlooked groups of people can open up an entirely new group of prospects. Guest David Jacobs of Jobs for... The post Ep.146: Diversity in Trades with David Jacobs appeared first on The Tim Faller Show.

By all accounts, business is booming. Projects are being booked way in advance, and everything is roses and sunshine. Or is it?  In this episode, guest Chris Bache joins Tim and Steve to discuss the “dark period” – the period of time after the sale is completed, the project is booked, and is on the... The post Ep.145: Shedding Light on The Darkness with Chris Bache appeared first on The Tim Faller Show.

Bridging the gap between new home construction and remodeling can seem pretty intense. There can be a lot of bias from each side about which is better or quite frankly, which is easier.  Hearing the perspective of someone who has had experience from both sides can help both new home builders and remodelers understand the benefits... The post Ep.144: Moving From Tract Building to Custom Renovations with Scott Fridrych appeared first on The Tim Faller Show.

The transition from client to employee, does it work?   Meghan Haines joins Tim and Steve in this episode to talk about the dynamic from being a client to now an employee and why it may or may not work.  Having the knowledge and experience of a client in the remodeling industry is helpful in the... The post Ep.143: From Client to Employee with Meghan Haines appeared first on The Tim Faller Show.