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How Conversational AI will Improve Your Customer Success with Noelle Silver of Microsoft

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[Audio] Podcast: Play in new window | DownloadSubscribe: Google Podcasts | Spotify | Stitcher | TuneIn | RSSNoelleSilver is NPR’s VP of Digital Technology. Her background includes founding the AI Leadership Institute in 2015, an organization that empowers and inspires organizations globally to begin thinking more deeply about AI offering executive workshops for defining AI Strategy, Creating an AI-Ready Culture, and more. She has founded other organizations like VoiceSkills Inc and Lady Coders. She also held program management roles at Microsoft, Red Hat, IBM and worked at Amazon in various roles within their Web Services and Alexa product lines for over 6 years. She describes herself as an evangelist that is passionate about helping women in technology rock their careers without sacrificing happiness, harmony or love. She is also excited about Conversational AI (Alexa), Mindful Leadership, work-life harmony and empowering women in tech to achieve more.Noelle LaCharite’s LinkedIn: https://www.linkedin.com/in/