Joshua Moroles

Did you know that if you make a customer wait too long for a response on social media, they're more likely to take their business elsewhere? With so many options available to consumers these days, providing excellent customer service is more important than ever. And with social media being such a popular platform for customer support, it's crucial that businesses respond to inquiries and complaints in a timely manner. In this video, we'll discuss why social media is such an important channel for customer care, and share some tips for providing top-notch support to your followers. We'll also cover the dangers of leaving customers hanging, and why even a short delay in response time can have a big impact on your business's bottom line. So if you're looking to improve your customer care on social media and keep your customers coming back for more, be sure to watch this video! --- Support this podcast: https://anchor.fm/joshuamoroles/support