Alliance Aces

Your customers want everything to just work. No hassle. No fuss. Just simplicity.Yet, delivering simplicity in the customer experience takes learning to manage a whole host of complexity behind the scenes your customer never sees. In this episode, we’re speaking with Marc Monday, Vice President, Global Strategic Partnerships at Sage, about the best ways to manage — and reasons to introduce more — complexities in your partnership program. Join us as we discuss:The importance of understanding your customers’ needs to meet them where they areHow to deliver value as quickly as possible to your customersThe best tools and systems for keeping tracking your partner network in a complex ecosystemHere are some additional episodes featuring other ecosystem leaders that might interest you:#164 Jason Eichenholz: How Wipro Accelerated Revenue Growth with Their Ecosystem#156 Libby Greco: Get Out There and Break The Glass#154 Suresh Kumar Tulluri: Is Your Roadmap Future Proof?#152 David La Rose: Strengthening Partner Commi