Beyond Well With Sheila Hamilton

Emotional Intelligence refers to the ability to perceive, control and evaluate emotions. While emotional intelligence can be learned and strengthened, those who possess the inborn characteristics of EI have more meaningful relationships, excel in most work situations, and report easier times managing the complexities of work/life balance. How do you learn to understand, interpret and respond to the emotions of others if you lack emotional intelligence? Dr. Jim Polo weighs in.