Your Working Life With Caroline Dowd-higgins

Karen Dillon is a former editor of Harvard Business Review and coauthor of The Microstress Effect: How Little Things Pile Up and Create Big Problems — and What to Do About It. She is also coauthor of three books with Clayton Christensen, including the New York Times bestseller How Will You Measure Your Life?   She and her co-author, Rob Cross interviewed 300 people from 30 global companies, evenly split between women and men, from 2019 to 2021.   Article in Harvard Business Review: The Hidden Toll of Microstresses   Microstresses are small moments of stress that seem manageable on their own — think a vague, worrying text from your teen flashing on your phone while you’re in a meeting, the appearance of a colleague who always wants to vent to you, or having to tell your team that the project you’ve all been grinding out extra hours on is no longer a priority. But these microstresses aren’t as harmless as they seem. Because they’re so small and brief, they don’t trigger the normal stress response