Jerome Whittingham's posts

Citizens Advice Bureau - a beneficiary's voice.

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Sarah Thacker, Advisor at Hull and East Riding Citizens Advice Bureau, and Gillian - a beneficiary - talk about how the support that CAB has offered - an opportunity for an organisation to learn from its service users.Recorded for the 'Help Through Crisis Event', organised by Hull and East Riding CAB, April 2018. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit jeromew.substack.com