Middle Management Movement By Michelle Pascoe
Did you know that Acknowledgement is one of the top 6 customer expectations?
- Autor: Vários
- Narrador: Vários
- Editora: Podcast
- Duração: 0:07:25
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Sinopse
By simply acknowledging a waiting customer whether they be in front of you or on the phone, is the first step on the service journey. Being “invisible” is a dreadful feeling for anyone, particularly a customer who wants to buy something from you and instead are ignored by a service provider on the phone or out the back "rearranging". In this podcast I review the top 5 ways to acknowledge and make a lasting memorable impression.