Andrew Dickens Afternoons

Elton John promoter Michael Chugg addresses concerns of ticket problems

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The Australian promoter of Elton John's upcoming New Zealand tour has addressed the ticketing problems that plagued yesterday's Napier sales and left fans who missed out feeling angry.Michael 'Chuggi' Chugg dispelled rumours of gremlins in the ticketing system or bugs instead saying that there was just too many people wanting to go to the show."I've seen a few complaints about people not being able to get tickets and all that stuff but when you've got a 25,000 capacity venue and there's 60,000 people trying to buy tickets obviously a lot are going to miss out," he said. "And that's what happened.""From the reports I'm seeing this morning it was basically just too many people."One particular source of ire for fans was waiting online to buy tickets and then finding themselves being bumped down the queue."When you sell out you need to tell the 15,000 to 20,000 people that are still online that you have sold out, rather than just all of a sudden there's zero tickets," he said. "But you know, everyone keeps learni