Success Agent

Say It Right: The Key To Smoother, Smarter Conversations

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Sinopse

Today, we’re discussing four words that should be avoided in your script. The first two we’ll address have negative implications in conversations. When you use these words, you typically either come across as unknowledgeable or inadvertently make the other person feel unintelligent. Here are the words you should never say in your script: 1. “Make sense”. When explaining a concept and ending with “makes sense,” it can imply that the listener should already understand, potentially making them feel inadequate.  2. “Fair enough”. This can subtly suggest that what’s being discussed isn’t equitable. Using such phrases, often gleaned from specialized fields or sales interactions, can create disconnects in communication. Although people might not overtly express their discomfort, it’s crucial to eliminate these habits. For instance, my wife pointed out that saying “make sense” made her feel undervalued. Thus, it’s important to prioritize clear and respectful communication to serve clients better. Additionally, there’