Real Leaders

You should know that Margaret Miner's companies generate way more revenue than you think, and way more than many of the tech companies you read about daily in TechCrunch. A completely different angle for this week's episode. Do you spend time and energy thinking about how to retain your top talent? How to give them growth opportunities in the business to keep them engaged? So does Margaret Miner, founder and CEO of Colorado-based Rags Consignments and ten20, a nail and waxing spa. Given how things have worked out in her decades of growing not one but two businesses founded to solve a need Margaret herself had, she's pretty much got this figured out. Take the fact that Ten20 has had retained at least one waxing technician -- growing her to one of two managers -- since the first days the company opened its doors 12 years ago. How about the fact that parents of the college-aged kids that staff the multi-unit Rags business regard the job as "finishing school" for their children. Margaret earned her chops as an