Ponderings From The Perch

John C. Maxwell famously said, “If you're proactive, you focus on preparing. If you're reactive, you end up focusing on repairing.” True dat. In this episode of Ponderings from the Perch, our CEO, Priscilla McKinney and Tony D’Amato, a dedicated leader with over 20 years of marketing experience, discuss challenges and opportunities in the marketing ecosystem – from brand awareness to digital transformation.  Tony emphasizes the importance of understanding and valuing the customer experience, which he has plenty of experience with! As the Senior Manager of Experiential Marketing and Public Relations at 3M, he spent 21 years living and breathing all things CX in the automotive appearance industry. Now leading his own consulting firm, this expertise can guide brands looking for a deep connection to their customers.  He enters into conversations daily where companies have reached a point of reassessing marketing strategies neglected during high-growth phases. These issues can range from underinvestment in marke