Real Estate Success Mastery Tv (audio) - Real Estate Coaching & Training With Chadi Bazzi

The topic of customer service is one that most people do not pay attention to on a conscious level. They know that they must delver exceptional customer service and think that they do but many times wonder why they do not get as much repeat and referral business as they know they should. In most cases it is because they have either been forgotten because they do not follow up after the close of the transaction and this is part of what I call poor customer service and some cases it is simply because they did not meet the expectations of the client during their work together and again this is a form of poor customer service. This is very important and has got to be addressed. You should have a customer service system in place like you do any other system in your business and it is not that difficult to deliver an exceptional customer experience if you have a system to follow and today I want to give you that system. Sellers: Know what they want Know why they want it Know what is important to them in work