By All Means

It started as a fun project with his kids: creating the “best hot cocoa in the world.” After countless tries, Dean Packingham thought he had succeeded, and everyone who tried his instant cocoa mix agreed. Named for his kids, Mike & Jen’s Hot Cocoa debuted at specialty shops in their hometown of Duluth. Today, it’s sold in more than 1,300 stores nationwide including Costco, Target, and Meijer. Packingham has grown his home project to a regional brand with just one partner and no outside investors. “It’s a little bit of a sleeper category, hot cocoa—there wasn’t much in the premium part of the category to compete with,” Packingham says. It may have started as a hobby, but Packingham went all in: selling his house, living in a trailer, leaving a 27-year career in meteorology, and even buying a fitness franchise to fund the hot cocoa business. He talks about scaling, from finding a co-packer to planning for a seasonal product to being disciplined about not adding other products too quickly. Mike & Jen’s has al