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Sinopse

In this episode of the Kelly Roach Show, Kelly and Robert Jolles discuss the intricacies of mastering the art of influence and commanding the stage. As a former Xerox trainer and professional speaker, Rob shares his insights on how to build and accelerate trust with consumers, especially given the evolving landscape of consumer trust. Rob shares insights on building trust through active listening, asking open-ended questions, and avoiding the urge to solve problems too early. They explore strategies for captivating audiences from the stage, emphasizing the importance of concise messaging and involving the audience. For more information on training dates, a full agenda of each session, and pricing options, reach out to training@jolles.com   Also in this episode: Avoid overwhelming your audience with too much information; simplicity often is more engaging. Refrain from introducing problems too early in conversations to maintain a positive engagement. Beyond content, involve your audience through stories,