Build Your Salon With Phil Jackson

In this compelling episode of the podcast, I had the distinct honour of welcoming Liz McKeon, an esteemed salon business expert and founder of the International Salon Business School. We delved into a subject that resonates deeply with me – the critical role salon professionals can play in recognising and responding to domestic abuse.   Liz shared her personal journey, which transitioned from retail and salon ownership to a more transformative role where she now empowers salon workers. She introduced us to Shear Haven, an insightful training programme designed to help salon workers detect signs of domestic abuse. This programme is especially close to Liz's heart due to her own experiences, and she spoke about the nuances of training stylists to offer support without overstepping, transforming salons into safe havens.   We also explored the intimate bond between stylists and clients, which often extends beyond the superficial. It's this unique relationship that can make salon professionals the first to notice