Christy Wright's Business Boutique

How to Create an Amazing Customer Service Experience   1:14 Create an Amazing Customer Service Experience 4:30 Five Ways to Improve Your Customer Service 15:14 Customer Service That Disrupts the Competition with Shep Hyken 33:45 Encouragement: Use Your Experiences to Shape Your Customer Service If you have a success story you would like to share with the Business Boutique community, email me at podcast@businessboutique.com. New podcast episodes are available every other week. When I wrote my book Business Boutique-a book entirely about how to start your own business-I left out something that I believe is crucial to winning in business: great customer service. Do you know why I didn't write about it? Because I believe, as women, we naturally excel in customer service. We're relational. We're great at connecting with people, serving others, nurturing, and thinking about how someone else feels. However, there's always opportunity to grow, right? Well, several years ago, I had a pretty frustrating experience with