Heart To Heart With Anna

Send us a textWhat can a healthcare advocate learn by becoming a patient facing a life-and-death situation?Why might a patient advocate write a book about his life-changing heart event? How does someone who has worked in the field of healthcare for 37 years see the field of healthcare changing to better suit the needs of patients?Thomas Dahlborg is from Brockton, Massachusetts. He began his career in healthcare as a transport aid, IV aid, and housekeeper where he saw firsthand the impact of relationships and connections within a healthcare system on clinicians and staff, and patients, families, and communities. He also has the experience of being a patient, when he developed viral myocarditis and was told he would never work again and would need a transplant.Now with 37 years of experience in healthcare service and leadership, Tom is passionate about improving the healthcare system and making healthcare better – for employees to work, physicians to practice medicine, patients and families to receive care, and