Saas Sessions With Sunil

S2E11 - Customer success during a pandemic ft. Meenakshi Ganesh, Director of Customer Success at Clevertap

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Sinopse

In this episode, Kritika hosted Meenakshi, Director of Customer Success at Clevertap, to talk about customer success during a pandemic.  CS during uncertain times Change in customer behavior What is Clevertap doing to tackle these situations? Getting new use cases from your customers because of the current times Managing implementation and delivery delays Managing churn Showing empathyAll this and more with Meenakshi in this episode.Connect with Meenakshi on LinkedIn - https://www.linkedin.com/in/meenakshi-ganesh/Visit Clevertap - https://www.linkedin.com/company/clevertap/Visit our website - https://saassessions.com/Connect with me on LinkedIn - https://www.linkedin.com/in/sunilneurgaonkar/