Gift Biz Unwrapped | Women Entrepreneurs | Bakers, Crafters, Makers | Startup

Today we’re discussing emotional branding for small business. In the past, we’ve talked a lot about the visual aspect of your brand. The colors, your logo, signage - even your business name. Now, we’re approaching branding from a different angle. I’m sure you’ve heard Maya Angelou's quote about it not being what you say or what you do but how you make someone feel. "I've learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel." ~ Maya Angelou This softer branding characteristic is missed by many and can be the most powerful thing to get right to attract and retain - not just customers, but raving supportive fans. Maureen grew up in Kenya where entrepreneurship was not the norm. In fact, her mom and dad were the only entrepreneurs she knew. As a little girl, Maureen listened with fascination as they discussed their product strategies around the dinner table almost every night. As she got older, she became acutely aware of the financ