Founders

#322 Herb Kelleher (Southwest Airlines)

Informações:

Sinopse

What I learned from reading Nuts!: Southwest Airlines' Crazy Recipe for Business and Personal Success by Kevin and Jackie Freiberg and  Herb’s Heroes by David Sanders. ----(2:30) Reality is chaotic; planning is ordered and logical. The two don’t square with one another.(5:30) You undergo a lot of stress all the time. How do you handle it? I don’t handle it. I like it.(7:30) He smoked 5 packs of cigarettes a day. He drank Wild Turkey Bourbon daily. He said “Wild Turkey and Phillip Morris cigarettes are essential to the maintenance of human life.”(8:00) He built the most successful airline in history. Southwest was profitable for 47 straight years.(9:30) All that matters is to survive. The rest is just words. — Charles de Gaulle(18:00) Kelleher didn’t mince any words: “I told Lamar, you roll right over the son of a bitch and leave our tire tracks on his uniform if you have to.”(27:30) No carrier knows its niche as well as Southwest.(28:30) While other carriers have been lured by the temptation to step outside t