Officehours.fm Top 10

This episode originally aired on January 9, 2017 as Episode 129 Karim Marucchi is a seasoned agency CEO who's worked with thousands of customers. In this episode, he explains what exactly the role of account management entails and how you can leverage it as a business development tool. You'll learn how to present yourself as the expert to your clients and communication skills guaranteed to smooth over difficult conversations.