In Conversation With Ux Magazine
Don Scheibenreif, Gartner // Invisible Machines // S2E9
- Autor: Vários
- Narrador: Vários
- Editora: Podcast
- Duração: 1:15:50
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Sinopse
Robb and guest-host Michael Salamon have a conversation with Don Scheibenreif, Vice President, Distinguished Analyst with Gartner's Customer Experience research group. As the co-author of When Machines Become Customers, Don provides insights into the logistical and trust issues that arise as machines begin buying things on behalf of humans.