The Unbeatable Mind Podcast With Mark Divine

Mark speaks with Jeremy Pollack, a social psychologist and conflict resolution consultant. Jeremy’s company, Pollack Peacebuilding Systems,  teaches leaders and employees how to communicate more effectively and rebuild mutual trust through coaching, training, and conflict resolution services. His company has helped dozens of other companies, large and small, in all varieties of industries around the world, to resolve conflicts and foster greater peace. Key Takeaways: Care comes first. People need to feel safe, respected, and accepted at an identity level. To be able to solve a conflict with a person, you need to find out what’s threatening them. People have to know that you hear them, you care about them, and are actually considering what they're saying. As soon as they feel heard, their defenses come down, they can breathe a little bit, and they're more able to have a conversation about solutions. The connection between martial arts and peacebuilding. If you're learning from a good teacher, martial