Perpetual Traffic By Digitalmarketer | Facebook Advertising | Social Media Marketing | Digital Marketing I

Ralph and Lauren dive deep into the world of online reputation management with experts DJ Sprague and Scott Brandley from Shopper Approved. They discuss the critical role that customer reviews play in building trust and driving conversions in the eCommerce space. The conversation touches on the impact of Amazon’s review system on consumer behavior, the importance of triangulating your brand’s reputation across multiple platforms, and actionable strategies for optimizing your online presence. With insights into how reviews influence buyer decisions and tips for leveraging negative feedback, this episode is packed with practical advice for marketers looking to enhance their brand’s credibility and conversion rates.Chapters:00:00:00 - Welcome to the Perpetual Traffic Podcast00:01:19 - Why Reputation Management Matters00:02:27 - Welcoming DJ Sprague and Scott Brandley to PT00:03:00 - What Is Reputation Management and Why It’s Critical00:04:48 - How Customer Reviews Drive Trust and Sales00:06:02 - Amazon's Impact