Bcg Henderson Institute

In Critical Systems Thinking: A Practitioner's Guide, Michael C. Jackson emphasizes the need for integrating diverse systems methodologies to navigate complexity and uncertainty.Jackson, an emeritus professor of management systems and former dean of the University of Hull Business School, has also served as president of several prominent systems thinking organizations, including the UK Systems Society, the International Federation for Systems Research, and the International Society for the Systems Sciences. His most significant contribution to the field is his development of Critical Systems Thinking (CST), which emphasizes the combined use of different systems approaches to deal with the complexity that leaders face.In a conversation with Martin Reeves, Chairman of the BCG Henderson Institute, Jackson introduces the EPIC process (Explore, Produce, Intervene, and Check), a four-stage, sequential framework to help leaders deploy systems methodologies. Their discussion includes how diff