Restaurant Owners Uncorked - By Schedulefly

SummaryIn this episode of Restaurant Owners Uncorked, host Wil Brawley speaks with Chris Deferio, founder of Keys to the Shop, about his extensive experience in the coffee industry. They discuss the importance of quality in coffee shops, the role of community, and the challenges of scaling a business responsibly. Chris shares insights on mentorship, the significance of purpose in business, and the growth mindset necessary for success in the hospitality industry.Takeaways Chris Deferio has been in the coffee business for 25 years. Keys to the Shop aims to help coffee shops thrive. Quality in coffee shops goes beyond just the product. Starbucks popularized the concept of coffee as a community space. Scaling should be done with intention and integrity. Financial success often follows a focus on purpose. Mentorship is crucial for young professionals in coffee. A growth mindset is essential for enduring success. Sitting in silence can lead to deeper understanding. Running a coffee shop is more challenging than ope