Merchants Of Dirt Podcast

Merchants of Dirt Episode #45 Your accountability to your customers begins when they arrive at your venue, and only ends when you are certain they have left your venue safely. Head Counts Matter This episode of Merchants of Dirt is about race director accountability. More importantly, your accountability when it comes to a simple thing like head counts. And if you’re not sure what a head count is, this is the process of knowing how many racers you have on the course at any given time. Or is it? To get you in the right frame of mind about how important I think headcounts are, I play you a news report from Louise Donnelly of 7 News out of Brisbane, Australia about the disappearance of American's Tom and Eileen Lonergan. These two Americans tourists that were left behind during a diving expedition of Cairns, Australia, over 20 years ago because of a bad headcount. Listen to the full clip here: https://www.facebook.com/7NewsBrisbane/videos/1803272579685586/ Of course, a diving trip is very different to a race. Yo