Veris Associates, Inc. - Itsm
ITIL & ISO/IEC 20000
- Autor: Vários
- Narrador: Vários
- Editora: Podcast
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Ron PrzywaraITIL Certified ConsultantIT Service ManagementVeris Associates, Inc.I recently received certification for ISO/IEC 20000 at the Foundations (introductory) level and the Professional level for the Management and Improvement of IT Service. My experiences in Service development and implementation for clients and the fun I’ve had teaching ITIL during the past 12 years gives me a great view