Cuppa Commerce

Currently the VP of Global Strategy, Transformation, Alliances and M&A for Tyco Retail Solutions, a division of Johnson Controls, my guest Amin Shahidi draws on a wealth of experience helping companies in retail, consumer goods, healthcare and other industries deploy transformational initiatives. These days in particular, his team offers expertise through leading-edge technology to help retailers achieve real-time inventory visibility, improving accuracy and operational efficiency. In this episode, we discuss: How retailers looking to evolve their store environment should tie transformation efforts to three key business outcomes: Share of mind (brand penetration) Share of wallet (revenue growth and profit) Operational excellence (including safety/security) Where different verticals focus on improving stores: Fashion retailers = the in-store experience to improve conversion Food and drug = growing wallet/market share over time DIY = inventory and keeping shelves stocked appropriately How merchants in Asi