At Your Service

This episode is sponsored by inogic. Shawn Tabor and Scott LeFante discuss what's new in update 4 for Field Service and Project Service Automation in Dynamics 365. Other topics and links in this episode: Shawn is certified Field Service certification Exam Dynamics 365 November updates Plus, we introduce a new segment "DivaTime with Sarah Jelinek." This week, Sarah talks about knowledge management and strategies for capturing tribal knowledge. Got suggestions? Tweet us! Shawn Tabor: @crmhobbit Scott LeFante: @FldService_Guru This episode is a production of Dynamic Podcasts LLC. Subscribe to the  CRM Audio network of podcasts on Apple Podcasts.