Better Customer Interviews With Hannah
Why Empathy Is a Half-Truth
- Autor: Vários
- Narrador: Vários
- Editora: Podcast
- Duração: 0:09:28
- Mais informações
Informações:
Sinopse
Everyone gung-ho about customer research rattles off the word empathy. I'm guilty of it, too. But it's a half-truth. For the full (and less romantic) truth and nothing but, listen to this episode.