At Your Service

Welcome to the Weekly Dispatch! This episode is brought to you by Maplytics by Inogic. This is the web series which delves into features and functions with Dynamics 365 with a focus on how they interact with the Service applications (Customer Service, Field Service & Project Service Automation). In the first episode of the Weekly Dispatch, Shawn (@crmhobbit) discusses the Product Catalog in Dynamics 365 Customer Engagement! Topics such as Product Bundles, Product Families, Unit Groups, Units and Product Properties are reviewed with practical examples to help cement understanding. This episode is the foundation for the Product Catalog series which will continue over the upcoming weeks. We look forward to your comments and reactions to the series! For more information on the Product Catalog, visit the link below: https://docs.microsoft.com/en-us/dyna... - Set Up a Product Catalog (Microsoft Docs)