Private Equity Funcast
When process automation misses the mark
- Autor: Vários
- Narrador: Vários
- Editora: Podcast
- Duração: 0:42:34
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Sinopse
Jim recently got massively over-billed by Hertz, prompting a discussion about what happens to customers when process automation goes off the rails. Ryan Milligan jumps in with a Zappos story that will warm your heart.
