Creative Conversational Marketing (audio)

Need some help with Drift or Conversational Marketing? Hop on over and learn more about what we do for companies just like yours: http://goo.gl/WDyR7H Here’s a link to the Conversational Marketing / Chatbot Template: https://1mpul.se/2GheSrH TRANSCRIPTION: Today we're going to talk about what happens if your chat bot gets the person's name wrong. Now, this could happen with a lot of scenarios. One of the biggest scenarios is, is that the chat Bot goes through and begins to ask a question and it is question is what's your name? And when it asks that question, the prospect gives their name and gives their problem. So what can happen as far as the system is concerned is suddenly now you have a system that thinks that someone's name is an entire sentence. Um, and it's really not smart enough at this point to really break that up. We're furthermore, where the issue can start to happen is if you have automation that is set up around this chat bot sequence, you can suddenly start to get stuck because what that mea