David Allen Wizardgold's Posts

often you will find that when you are dealing with larger companies you get worse customer service. Everytime you ring up you get talking to a different person and you feel like none of them are helping you when there is a problem that needs to be sorted out. Last year the company Nuance decided to delay giving me the software I had just paid them for guess they wanted to do a security check for some weird reason and then this year when I do the next upgrade I have another different problem with them. This time the serial number which is another thing that is a pain in the bottom for the general user of software, doesn't work and I was the whole day not being able to use the software I had just paid for. In the end out of desperation while waiting for them to deal with the problem I gave myself the ability to use the software in trial mode. At least it is working now and I can once again do some dictation and I'm quite happy because the new version of the software is much better than the previous version.