Service Drive Revolution With Chris Collins

On this week's show, Chris “The Bulldog” Collins and co-host Gary “G MAN” Daniel reveal the answer to the great technician drought.They start off this week's show with the frustrations that Gary endured going through the departments of the SERVICE DRIVE. Delving into the mindset of the tech, he gives you some insight into the how some techs think and what can cause friction with the advisors and what’s the appropriate way to go about dealing with those frustrations. This leads to fun, after work “happy hour” talk about going to sports games in opposite jerseys and the repercussions!The conversation moves onto THE TECHNICIAN INDUSTRY and the mindset of the managers who need to hire, retain and grow their tech department. Using the analogy of Tom Landry and Jerry Jones, two NFL coaches who had different approaches to recruiting and growing their players, Chris and Gary look at how the managers are like coaches and are sometimes are stuck in the past holding onto the glory years and the classic team. Chris uses