Beyond The Mood Board

89: If You’re Overwhelmed, Your Clients Are Probably Underwhelmed // Megan Pollard + Michelle Lindsay

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Sinopse

Why say more when less will do? Well, because it’s easier. Sending all of your information to your clients up front may help you feel more accomplished, but it won’t necessarily create a better client experience.   When we’re adapting to new schedules, experiencing business and life changes, and evolving our brands it can feel like the only way to stay above water is to track every task ourselves. But even when we’re checking items off our list, our clients aren’t automatically protected from our overwhelm.   Today Megan Pollard of We Choose Joy and Michelle Lindsay of Michelle Lindsay Photography are joining me to talk about how to get your life back while still meeting your ambitious business goals and wowing your clients.   On this episode we discuss: The most common business communication mistakes, What the difference between the customer experience and customer journey is, How to help your prospects say yes, The surprising reason systems make your business feel more personalized to each client. Sign u