Unemployable: Advice For Freelancers And Entrepreneurs

Why Customer Complaints are a Valuable Business Asset

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Sinopse

You constantly hear that listening and feedback are the keys to improving your marketing, your products, and your services. But are you listening selectively? I ve always found constructive criticism to be much more useful than praise. And even angry complaints can contain valuable feedback. Tuning out everything but the nice stuff is clearly a bad... Listen to episode