Karyn Ross Consulting
CSAT scores…or happy customers?
- Autor: Vários
- Narrador: Vários
- Editora: Podcast
- Duração: 0:03:46
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Sinopse
I went out for dinner last night. At the end of the meal, after processing our payment, the server handed my husband the table-top computer and somewhat sheepishly pointed out the short, 5-question survey, including where the place for ‘good’ scores was – on the right. Nervously, she asked my husband to please fill out […]
