Company Of One
Using support to drive intentional growth
- Autor: Vários
- Narrador: Vários
- Editora: Podcast
- Duração: 0:15:27
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Sinopse
Support-Driven Growth is a business approach aimed at shifting the customer support channel from cost center to critical revenue driver, which makes sense, since support staff are in direct contact with customers, all day, every day. Mo McKibbon leads SDG at Helpscout.
