Shr Soundbites

David Bowd, Owner of Salt Hotels, joins Jason Emanis while in Miami, Florida. David talks about his boutique hotels and 'over-the-bar' guest relations, that is, guests will communicate their challenges, likes, and dislikes to front-line staff like bartenders and front desk employees and how they take that information and make decisions to ensure an exceptional stay. More interviews like this at https://shr.global/soundbites